Organizational Change Management Lead
About The Position
Sprezzatura is seeking an experienced Lead Organizational Change Management (OCM) resource to lead management, communications, training, and adoption activities supporting the implementation of a modernized financial and budget application for a federal client. This is a hands-on lead position responsible for developing and executing the change management approach while also directly producing communications, training/readiness materials, and other OCM deliverables. The Lead will work closely with business stakeholders and functional and technical teams to prepare users for new processes, workflows, roles, and capabilities.
Requirements
- Bachelor's degree or equivalent relevant professional experience
- 7+ years of organizational change management, communications, training, or user-adoption experience supporting complex technology or business transformation programs, preferably within the federal government
- Experience with stakeholder/change-impact assessments, communications, training development, readiness, and adoption
- Experience supporting implementation and rollout of enterprise applications or workflow-based platforms
- Strong facilitation, writing, presentation, and stakeholder-engagement skills
- Experience working within Agile or iterative implementation environments
- Ability to meet applicable Federal background investigation/security requirements
- U.S. Citizen or Permanent Resident (Required)
Responsibilities
- Lead and execute the program's organizational change management, communications, training, and adoption activities
- Conduct stakeholder, change-impact, and organizational-readiness assessments and translate findings into actionable change activities
- Develop plans and execute stakeholder communications and engagement activities throughout implementation and rollout
- Develop role-based training strategies, materials, job aids, and other user-support resources
- Coordinate and support train-the-trainer, end-user training, rollout, and hypercare/readiness activities
- Partner with functional and technical teams to understand upcoming changes and translate them into clear user-facing communications and training
- Identify adoption risks, resistance, readiness gaps, and stakeholder concerns and develop appropriate mitigation strategies
- Establish and track readiness, training, communications, and adoption measures
- Provide hands-on OCM support throughout implementation and continuously improve the change approach based on stakeholder feedback and adoption results
Benefits
- Medical, Dental, and Vision
- Health Saving Account (when enrolled in eligible plan) with Company contribution
- Company paid Life, Accidental Death, Short-term & Long-term Disability
- Voluntary Accident, Hospital Indemnity, & Critical Care Insurance
- Voluntary Medical & Dependent Care Flexible Spending Accounts
- Accrued Paid Time Off & Company Paid Holidays
- 401(k) Retirement Plan with Company match
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What This Job Offers
Job Type
Full-time
Career Level
Senior
