Orders Runner- Bakersfield

Compassionate Care Home Health Agency•Bakersfield, CA

3d•Onsite

About The Position

Compassionate Care is seeking a career-driven Orders Runner for their Bakersfield location. This role is crucial in processing medical orders, ensuring timely physician signatures, and maintaining efficient communication with healthcare providers. The company emphasizes a supportive culture, growth opportunities, and the chance to make a meaningful impact on patients' lives. They are looking for individuals who are reliable, possess excellent communication skills, and are comfortable driving a company vehicle.

Requirements

High school diploma, sometimes combined with medical assistant certification
Solid faxing and computer skills; familiarity with computerized documentation systems
Able to handle multiple tasks at once
Organized and detail-oriented
Excellent interpersonal skills
Able to think critically
Dependable
Customer service background
Valid California's driver's license.
Clean DMV record.

Responsibilities

Process all Certifications and Medical Orders using the computer tracking system for outgoing and incoming orders in Kinnser.
Meet Agency, State and Federal deadlines for obtaining physician signature of medical orders and follow up with providers to ensure return of delinquent medical orders.
Triage medical order help desk phone calls and email requests, including filing, computer input, printing, and mail processing.
Cross-train with HIM specialist and cover defined tasks within each function as needed.
Perform other duties as assigned.
Follow written and routine delivery instructions.
Utilize Google Maps to map routes efficiently.
Follow direction and complete tasks with little to no supervision.
Work with the EMR system to locate physician information.
Drive a company vehicle for long periods of time in various conditions, practicing safe driving habits and following all traffic rules and regulations.
Be honest, reliable, and hardworking with a great attitude and effective communication skills.
Be available for overtime if needed.
Work with members of the billing team to ensure that managed care customers are billed according to Case Manager agreements.
Establish and maintain positive working relationships with current and potential physicians.
Assist in building community, customer, payer and patient perceptions of Compassionate Care Home Health Agency as a high-quality provider of services.