Orders Management Coordinator and Administrative Assistant

AccordCare & Family of Companies•Vero Beach, FL

1d•Onsite

About The Position

AccordCare & Family of Companies is seeking a highly organized, detail-oriented professional for a dual role combining Home Health Orders Management with Administrative Assistant responsibilities. This position supports daily operations, ensures timely and accurate physician documentation, and maintains regulatory compliance. The ideal candidate thrives in a fast-paced healthcare environment and possesses strong organizational, communication, and problem-solving skills.

Requirements

Experience in Home Health
Knowledge of Medicare documentation
1-2 years Administrative or office experience
Ability to multitask and prioritize
Strong attention to detail
Excellent communication and organizational skills
Strong Microsoft Office skills (Word, Excel, Outlook)
Professional phone etiquette
High School Diploma or GED

Nice To Haves

Experience in Home Health, Hospice, Hospital, Medical Office, or Healthcare Administration
Experience with EMR/EHR systems
Knowledge of Medicare documentation, HIPAA, and healthcare compliance
Associates degree

Responsibilities

Process, track, and manage Physician Orders, 485 Certifications, Re-Certifications, and Face-to-Face (F2F) documentation.
Manage physician orders through EMR/EHR systems and physician portals.
Review documentation for accuracy, signatures, dates, and Medicare compliance.
Upload and maintain complete patient records in the EMR.
Monitor outstanding orders and follow up with physician offices to obtain signed documentation.
Maintain accurate physician contact information.
Generate order reports and provide status updates to leadership.
Work closely with Clinical Resource Managers, Home Health Liaisons, and Administrators.
Support Medicare compliance, ACHC standards, audits, and survey readiness.
Identify process improvements to increase efficiency and reduce reimbursement delays.
Provide administrative support to leadership and office staff.
Answer phones and direct calls professionally.
Greet visitors and maintain a professional office environment.
Manage filing, scanning, faxing, correspondence, and document organization.
Assist with calendars, meetings, reports, and data entry.
Maintain office supplies and administrative records.
Support special projects and daily office operations.
Maintain HIPAA compliance and patient confidentiality.
Follow agency policies, Medicare Conditions of Participation, and ACHC standards.
Report accidents, incidents, and safety concerns promptly.
Respond appropriately in emergency situations.
Support patient rights, infection control, and agency survey readiness.
Attend required meetings and training.