Order Puller Associate Lead

American Furniture Warehouse•Thornton, CO

8d•Onsite

About The Position

The Order Puller Lead ensures the goals of the department and facility are completed in a safe and efficient manner, by coaching the Order Pullers to safely operate all AFW equipment, and ensure that orders are efficiently and safely being processed for our customers and departments. The Order Puller Lead will also monitor production, merchandise storage bins, and equipment to ensure everything is up to AFW standards and make corrections as needed. The Order Puller Lead will also coordinate and work effectively with multiple departments to continuously improve processes, maximize efficiency and exceed customer service expectations. This position does have supervisory responsibilities.

Requirements

Previous management/leadership/or similar experience preferred.
Ability to efficiently work independent of direct supervision.
Must be able to learn, understand, and apply new technologies including but not limited to - Storis, iPad, Excel, Word, etc.
Efficiently use the AWM Scheduler to assign Order Pullers to complete department and facility goals.
Able to have a flexible schedule and work all shifts, holidays, and weekends.
Knowledge of personal protective equipment (PPE) and the ability to safely use personal protective equipment (PPE).
Ability to read, understand and follow oral and written instructions accurately.
Able to operate a radio frequency (RF) scanner.
Able to correctly use a hand truck.

Nice To Haves

Previous management/leadership/or similar experience preferred.

Responsibilities

Commitment to AFW’s safety policies and procedures and ability to promote safety awareness.
Appraises employee performance, communicates goals and expectations, provide honest feedback and coaches team members.
Efficiently use the AWM Scheduler to assign Order Pullers to complete department and facility goals.
Provides continual training to team members with an emphasis on safety and service.
Coach employees on how to perform the correct furniture handling and loading techniques.
Delegate tasks and responsibilities to appropriate personnel.
Communicates, leads, and develops teamwork within the Order Puller Department.
Ensure the correct paperwork/forms are filled out correctly.
Identifying and reading reports, tickets and UPC labels.
Operate material handling equipment to move product within the warehouse and load Order Pullers with merchandise.
Able to operate a radio frequency (RF) scanner.
Able to correctly use a hand truck.
Ability to efficiently work independent of direct supervision.
Maintain a clean and safe work environment.
Work as a team member by interacting and communicating with fellow associates in a cooperative, constructive manner.