Order Processor

Gibson HomewaresCommerce, CA
Onsite

About The Position

Gibson Homewares is the nation's leading producer of dinnerware, cookware, cutlery, tools, and gadgets - all the essentials needed for prep, cooking, dining, and entertaining. For over 40 years and spanning four generations as a respected and trusted family-owned company, Gibson Homewares has developed a portfolio of brands across multiple categories. Based in Los Angeles, Gibson is known for delivering product lines with style and value for the global retail marketplace. Gibson's legacy brands include Gibson Elite, Gibson Home, and Soho Lounge. In addition, Gibson is a driving force behind global brands such as Martha Stewart, Babish, Kenmore, Crockpot, Oster, Mr. Coffee, Sur La Table and Peanuts. At Gibson, PEOPLE ARE THE #1 PRIORITY. Gibson is always looking for new talent to join our growing team. For more information, visit us at http://www.gibsonhomewares.com

Requirements

  • 2+ years of order processing or order management experience
  • Experience with Oracle ERP or similar ERP systems preferred
  • EDI knowledge strongly preferred (order processing, data interpretation, or transmission testing)
  • Proficiency in Microsoft Office (Excel, Outlook, Word)
  • Strong attention to detail and accuracy with data entry and numbers
  • Excellent communication and interpersonal skills
  • Ability to prioritize tasks in a fast-paced office environment
  • Highly organized, dependable, and quick to learn new systems

Nice To Haves

  • EDI transaction analysis or trading partner setup experience
  • Experience working with IT or technical teams on data workflows
  • Familiarity with supply chain or order fulfillment processes

Responsibilities

  • Enter and process customer orders in Oracle ERP
  • Review and accurately input order data with a high level of attention to detail
  • Support EDI order processing and assist with interpreting raw EDI data (preferred)
  • Assist with testing EDI transmissions and maintaining documentation for trading partner setups (plus)
  • Coordinate with internal teams, including IT, to support EDI data flow and issue resolution
  • Analyze customer order requirements and ensure proper processing workflows
  • Maintain organized records, reports, and order documentation as needed
  • Perform general office support tasks (filing, scanning, copying, data entry, typing)
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