Order Processor

The Shyft Group•Waterville, ME

2d•Onsite

About The Position

We are looking for a detail-oriented and organized Order Processor to join our team! This role plays an important part in keeping orders, production schedules, and communication running smoothly. The ideal candidate is a strong communicator who can work in a fast-paced environment, manage multiple priorities, and ensure accuracy from order entry through production.

Requirements

High school diploma or GED
1–2 years of customer service and/or data entry experience
Strong attention to detail and excellent organizational skills
Strong written and verbal communication skills
Comfortable using Microsoft Office and computer systems
Ability to learn quickly, follow established procedures, and manage multiple priorities
Strong work ethic and dependable attendance
Customer-focused, proactive, and comfortable working in a fast-paced environment
Ability to work with a sense of urgency while maintaining accuracy

Responsibilities

Process, review, and maintain purchase orders (POs) and revisions
Coordinate with internal teams and customers to resolve order questions and discrepancies
Schedule orders based on production capacity, staffing, and business priorities
Maintain accurate production schedules and provide updates on order status
Monitor inventory levels and make adjustments as needed
Communicate professionally with customers and internal teams by phone, email, and chat
Support the production team and Senior Order Processor as needed