Order Processing Technician - CAM - CCM

Carlisle•Waukesha, WI

1d•Onsite

About The Position

The Order Processing Team processes orders by creating and/or interpreting manufacturing drawings, preparing manufacturing instructions, and generating accurate bills of materials for production. The role helps assure accuracy, reduce scrap and errors, and provide an exceptional customer experience. It partners with engineering, production, sales, customer service, accounting, scheduling, inventory, and shipping teams. The position is fully onsite in an office environment within a manufacturing facility. The work environment may involve varying temperatures and manufacturing noise, and PPE is regularly required. Travel is minimal, up to 10%. The schedule is typically first shift, Monday through Friday, with flexibility to work overtime.

Requirements

High school diploma.
At least two years of experience in a comparable drafting or engineering position.
Proficiency in order processing processes, systems, and software, including PCS, Excel, AutoCAD, SolidEdge, and RADAN.
Strong verbal and written communication and interpersonal skills.
Problem-solving ability.
Ability to establish and maintain cross-functional relationships through effective communication.
Continuous improvement mindset, including receptiveness to feedback, embracing change, and maintaining a positive attitude.
Ability to comply with safety and work rules and regulations.
Willingness to learn and develop.
Strong attention to detail and ability to compare documentation and materials for accuracy.
Advanced mathematical skills, including measuring and calculating within 1/64th of an inch.
Strong computer skills, including proficiency in Microsoft Outlook, Word, and Excel.

Nice To Haves

Technical certification or associate’s degree in manufacturing drawing or interpretation, drafting, or engineering.

Responsibilities

Understand the impacts and sources of processing errors and non-conformance issues; take ownership of errors, disclose them promptly, and correct them.
Review and coordinate manufacturing drawings, interpret blueprints, understand purchase orders, and read quotes in preparation for order processing.
Accurately create bills of materials, print approvals, sales orders, and shop drawings or instructions for manufacturing.
Provide exceptional customer service to internal and external customers.
Communicate with other departments about orders, freight issues, errors, and specific customer needs.
Provide team support as requested or required.
Perform other duties as assigned.