Order Processing Specialist (Curries)

Assa Abloy • Mesquite, NV

3d • Onsite

About The Position

Our ASSA ABLOY South Central Service Center in Mesquite, Texas is looking for a full time on-site Order Processing Specialists for our Curries brand to expand our team. Come see who we are at: https://www.assaabloy.com/group/en/about-us What would you do as our Order Processing Specialist? You will accurately enter and process orders placed by our customers into the system for production / manufacturing. This includes interpreting product specifications and researching drawings. You would also: Perform all duties relating to the processing of customer orders with a high degree of accuracy (orders range from basic stock to highly configured) Assist customers with technical inquiries and problems while maintaining appropriate metrics and KPIs Communicate with customers on discrepancies, order conflicts, and shipping delays. Follow up to ensure customer issues are resolved promptly and thoroughly. Continuously evaluate and identify opportunities to drive process improvements that positively impact the overall customer experience. Perform other duties as required. Continually promote a safe and harmonious working environment, demonstrating strict adherence to the ASSA ABLOY Code of Conduct and ASSA ABLOY Health & Safety Policy

Requirements

• High School Diploma or GED
• Proficiency with Math, Basic Geometry and Algebra skills would help you excel
• Previous exposure to reading schematics, blueprints, renderings or architectural drawings is highly desirable
• Excellent computer skills preferred (Word, Excel, Internet, email, etc.)
• Proficient communication skills, both verbal and written
• Excellent analytical, problem-solving, organizational, follow-up and a sense of urgency are required
• Must excel working in a fast-paced environment
• Previous experience/exposure to working within the Door, Building Materials and/or Hollow Metal industries are highly desirable

Responsibilities

• accurately enter and process orders placed by our customers into the system for production / manufacturing
• interpreting product specifications and researching drawings
• Perform all duties relating to the processing of customer orders with a high degree of accuracy (orders range from basic stock to highly configured)
• Assist customers with technical inquiries and problems while maintaining appropriate metrics and KPIs
• Communicate with customers on discrepancies, order conflicts, and shipping delays.
• Follow up to ensure customer issues are resolved promptly and thoroughly.
• Continuously evaluate and identify opportunities to drive process improvements that positively impact the overall customer experience.
• Perform other duties as required.
• Continually promote a safe and harmonious working environment, demonstrating strict adherence to the ASSA ABLOY Code of Conduct and ASSA ABLOY Health & Safety Policy

Benefits

• Competitive Salary
• Paid Vacation, Sick Time, and paid Company Holidays
• Medical, Dental, Vision, Short and Long-term Disability, Life and AD&D Insurance
• 401(k) Program with company contributions
• Tuition Reimbursement, Learning and Career Development opportunities
• Flexible Spending
• Employee Assistance Program
• Discount portal
• Recognition, well-being, and employee experience programs designed to support and celebrate you throughout your career

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees