Order Processing Specialist
About The Position
We are seeking a detail-oriented and proactive Order Processing Specialist to join our team. In this role, you will be instrumental in ensuring that orders are placed correctly and that the inventory system reflects those orders accurately. You'll also follow up on those orders to ensure that vendors have received them and that shipments are on time, so that you can easily provide status updates to the sales teams and to customers. If you thrive in a fast-paced environment, working with numerous departments of an organization, and are passionate about delivering exceptional service, this position is for you!
Requirements
- Proven experience in order processing, inventory management, or a related field is preferred.
- Independent and proactive
- Strong organizational skills and attention to detail.
- Excellent communication abilities, both written and verbal.
- Proficiency with office software and systems (e.g., SalesPad, SalesForce, Microsoft Teams).
- Ability to multitask and manage time effectively in a dynamic work environment.
- A proactive approach to problem-solving and customer service.
Responsibilities
- Receiving orders through SalesForce for Managed IT and Image & Print product, then creating orders in SalesPad (experience using these systems, or similar CRM and order management systems, a plus)
- Transferring items within our inventory system to the correct branch location's warehouse
- Making sure that all sales have been credit-approved and that all administrative steps followed so that customers can be properly billed
- Becoming an expert in the equipment we sell so that you know what an ordered item is and how it should be priced
- Keeping our inventory perfectly accurate and up-to-date
- Checking previous-day transaction reports and making any necessary adjustments based on those reports
- Tracking and managing used and demo equipment orders and location within our company's inventory system
- Communicating clearly and proactively with AR and branch locations so that the job gets done right
Benefits
- Paid Time Off
- Sick Days
- Paid Holidays
- 401k match + Pension
- Full Medical, Dental & Vision + HSA
- Mental health care coverage
- Life Insurance
- Local Volunteer Opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
