Order Processing Representative

Mine Safety Appliances Inc, (MSA)•Pittsfield, NH

65d

About The Position

Are you someone who is passionate, motivated, and driven to make a difference? If so, MSA Safety is the perfect fit for your career. At MSA, SAFETY is who we are AND it is what we do. We are a purpose-driven company committed to deploying innovation and technology to deliver on our Mission to help protect people and assets all around the world. We continue to be relentless in our pursuit of solving our customers greatest problems so they can go home safe each and every day. Are you in? Read on for more details about this particular role.

Requirements

Self-starter with excellent time management skills
Strong fluency in English language, both written and verbal
Proficiency in keyboarding and data entry while maintaining accuracy
Demonstrated ability to work in a team environment
Proven success in a job or tasks requiring strong attention to detail
Strong organizational skills and ability to multi-task
Demonstrated ability to meet daily entry goals in a fast-paced environment.
Role has possibility of being hybrid (on-site and remote work) but that is not a guarantee and would be based upon level of experience and skill with the job
High school diploma or equivalent.

Nice To Haves

Experience with Office 365, CRM, SAP, ABS400.
Experience in order management systems.
Associates degree.
1 - 2 years of experience in Customer Service and its related tasks.

Responsibilities

Receiving and processing orders received from distributors
Enter orders received
Validate orders received from distributor to ensure manufacturability of products
Review and validate all variable data received with distributor order
Process order changes/updates requested by distributor
Customer service duties assisting with quotations, calls, questions, inquiries, etc.

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