Order Process Specialist

Advantech Co-Creating the Future of the IoT World•Milpitas, CA

1d•Onsite

About The Position

The primary function of the Order Process Specialist is to provide the planning, coordination, communication, monitoring, of orders allocation, product delivery, production scheduling, and capacity to satisfy and exceed customer and sales requirements. Responsible for the coordination with sales, customers, operations, and accounting departments to determine and maintain optimal inventory levels for maximum allocation from backorders.

Requirements

2+ years of experience in order processing, sales administration, customer service, supply chain, or a related field.
Proficiency with Microsoft Excel and Microsoft Office applications, including Word, PowerPoint, and Outlook.
Strong attention to detail and ability to accurately process and maintain order information.
Strong analytical and problem-solving skills, with the ability to identify and resolve order-processing issues.
Ability to manage multiple priorities, changing workloads, and deadlines.
Strong organizational, time-management, interpersonal, and communication skills.
Ability to work effectively both independently and as part of a team.
Ability to communicate effectively in written and verbal form.
Ability to meet the essential functions of the position, with or without reasonable accommodation.

Nice To Haves

Associate's degree in Business Administration, Supply Chain, or a related field preferred, or equivalent combination of education and relevant experience.
Experience with SAP preferred.
Knowledge of computer components or related technology products preferred.

Responsibilities

Responsible for general order processing including material allocation and production scheduling.
Assists order allocation and fulfills backorders for sales and customers.
Informs Supply Chain Management and Purchasing Departments for inventory replenishment per allocation and backorder status.
Processes change orders, analysis and control.
Confirms shipping dates of sales orders and change notifications.
Verifies credit card information and orders for processing.
Generates reports to inform sales and operations pertaining to achieving quotas and number of backorders.
Develops, implements, and enhances efficient and effective workflow, processes, and operations.
Performs and completes any other tasks and/or projects as assigned.

Benefits

Competitive salary dependent on experience (DOE)
Winning culture with a friendly, team-oriented environment!
Generous benefits package including medical, dental, vision, long-term disability, and life insurance.
Employee Assistance Program (EAP)
401(k) with company match
Education & personal development reimbursement program
Generous vacation and paid holidays package
Company events, and lunches
Work from home program – once eligible
Referral Bonus