Order Management Specialist
Aston Carter•Clemmons, NC
4d•$22 - $22•Onsite
About The Position
This position is responsible for supporting day-to-day operations and ensuring timely order processing and customer communication.
Requirements
- 1+ year of customer service experience in a B2B environment.
- Strong data entry skills with a keen attention to detail.
- Proficiency in Microsoft Dynamics 365 or similar ERP systems.
- Experience with Microsoft Office suite.
- Comfortable working in a fast-paced, high-volume environment.
Nice To Haves
- Experience in order processing, customer support, or administrative roles.
- Familiarity with manufacturing or distribution environments is a plus.
Responsibilities
- Process and manage order entries accurately and efficiently.
- Maintain frequent communication with customers via e-mail and phone calls.
- Provide exceptional customer support in a B2B environment.
- Utilize Microsoft Dynamics 365 or similar ERP systems for order management.
- Work collaboratively within a high-volume, fast-paced setting to ensure customer satisfaction.
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
