Order & Inventory Analyst - Japanese

Cinter Career•Farmington Hills, MI

3d•Hybrid

About The Position

The Order & Inventory Analyst will be responsible for managing the end-to-end order fulfillment process, from order receipt to delivery. This role involves coordinating shipments, maintaining inventory systems, and ensuring compliance with logistics standards. The analyst will also contribute to process improvements and collaborate with various internal and external stakeholders.

Requirements

Bachelor’s or Associate’s degree in business/economics or related field preferred, or equivalent experience
2+ years of experience in order management, logistics, inventory control, or supply chain operations
Strong analytical and problem-solving skills with ability to interpret data and resolve issues
Solid understanding of inventory management, logistics, and supply chain processes
Knowledge of international trade, customs procedures, and Incoterms
Experience with ERP/EDI systems and data management tools (e.g., Phreebooks)
Strong numerical skills and attention to detail
Ability to manage multiple tasks and work in a fast-paced environment
Strong communication skills (technical and business level)
Proficiency with standard office software and reporting tools
Ability to work both independently and in cross-functional teams
English and Japanese proficiency required (Japanese native or near-native preferred)

Responsibilities

Process customer orders received via EDI, email, or internal requests, and create sales orders, invoices, and shipping documents
Coordinate shipments (air, courier, FedEx/UPS/DHL), arrange pickups, and communicate with warehouses, freight forwarders, and suppliers
Send ASN to customers and manage end-to-end order fulfillment and delivery schedules
Maintain and update inventory systems (Phreebooks/ERP/WMS), including inbound/outbound data and inventory matrices
Monitor inventory levels based on forecasts, reconcile system discrepancies, and perform inventory valuation and order balance checks
Support EDI/ERP system maintenance, improvements, and new warehouse system integrations
Prepare order planning matrices and delivery plans using forecasts, historical data, and market information
Handle returns, special shipments, and inventory management for prototype and service parts
Create SOPs, barcode labels, and ensure compliance with shipping and logistics standards
Conduct cost analysis and drive continuous improvement in logistics and inventory processes
Support ISO9001, IATF16949, and CTPAT compliance activities
Collaborate with internal teams, suppliers, and external partners to ensure smooth operations
Participate in special projects and perform other assigned tasks related to order and inventory control