Order Fulfillment Technician

Global Payment Holding Company • Jeffersonville, IN

4d • Onsite

About The Position

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. Ready to take your career global? Make your mark at one of the biggest names in payments. We’re looking for an Order Fulfillment Technician to join our ever evolving operations team and help shape the future of global commerce.

Requirements

• High school diploma or equivalent; technical certification preferred.
• 2+ years of experience in technology deployment, IT support, fulfillment operations, or a related field.
• Strong troubleshooting and problem-solving skills across hardware, software, and connectivity issues.
• Ability to manage multiple tasks, maintain attention to detail, and work in a fast-paced, deadline-driven environment.
• Candidates must be legally authorized to work for any employer in the United States on a full-time basis without the need for current or future immigration sponsorship.

Nice To Haves

• Experience supporting payment technology, merchant services, or retail technology deployments.
• Familiarity with networking fundamentals, device connectivity, or remote troubleshooting.
• Experience with inventory systems or platforms such as NetSuite, Salesforce, or similar tools.
• Hands-on experience configuring POS systems, payment terminals, or similar hardware and software environments.

Responsibilities

• Execute end-to-end fulfillment and deployment activities, including picking, packing, shipping, and preparing payment technology solutions for customer delivery.
• Configure, stage, and validate POS devices, payment terminals, and peripherals, including imaging systems, installing software, and setting up customer-specific applications.
• Perform quality assurance testing and troubleshooting to ensure all hardware, software, and connectivity components are fully functional prior to shipment.
• Maintain accurate inventory records, perform cycle counts, and ensure compliance with asset tracking and inventory control processes.
• Partner cross-functionally with operations, product, implementation, and support teams to resolve issues, improve processes, and ensure successful customer deployments.

Benefits

• Opportunities to grow your skills and build your career within a global business
• Access to learning, development and on-the-job experiences that expand your expertise
• A supportive, inclusive team environment where your ideas and input matter
• Time to give back through community and charity initiatives
• A global employee assistance program to support your wellbeing
• Recognition through a global platform that celebrates your achievements.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED