Order Fulfillment Specialist
LayerZero Power Systems.•Streetsboro, OH
•Onsite
About The Position
LayerZero Power Systems LLC. is a globally recognized leader in providing state-of-the-art power distribution solutions for critical industries. With a strong focus on reliability, innovation, and customer satisfaction, we deliver advanced power systems products that ensure uninterrupted and dependable power supply in mission-critical environments. Our customer base is comprised of companies in the data center (our main focus), financial, computer service provision, and semiconductor manufacturing sectors. LayerZero Power Systems is on a trajectory of sustained growth, with a loyal customer base of existing Fortune 100 customers and an expanding portfolio of new customers.
Requirements
- 3–5 years of experience in warehouse, logistics, order fulfillment, or materials operations
- Proven experience managing or coordinating end-to-end order fulfillment (release ? pick ? ship)
- Strong ability to read, interpret, and execute against Bills of Materials (BOMs)
- Experience working with inventory systems or ERP platforms (transactional understanding of picks, transfers, shipments)
- Advanced working knowledge of Excel or Google Sheets (filters, lookups, basic analysis, tracking tools)
- Demonstrated ability to prioritize and manage multiple orders simultaneously in a fast-paced environment
- Strong attention to detail with a track record of high accuracy in execution
- Ability to identify issues proactively (shortages, discrepancies, delays) and drive resolution
- Effective communication skills with experience coordinating across warehouse, procurement, and operations teams
- High school diploma or equivalent
Nice To Haves
- Experience with Microsoft Dynamics 365 Business Central (BC) or similar ERP systems
- Experience in a manufacturing or high-mix, low-volume environment
- Familiarity with multi-site material flows and intercompany transfers
- Experience using barcode scanning systems or WMS tools
- Exposure to aftermarket, spare parts, or warranty order fulfillment
- Experience supporting or improving fulfillment processes, workflows, or system implementations
Responsibilities
- Own the end-to-end fulfillment process for aftermarket, spare, and warranty orders from release through shipment
- Review released orders and translates requirements into actionable picking and fulfillment plans
- Prioritize orders based on urgency, customer needs, and operational constraints
- Track and manage order progress, ensuring timely completion
- Read, interpret, and validate Bills of Materials (BOMs) to determine required components and quantities
- Break down BOMs into clear pick lists for warehouse execution
- Identify discrepancies, missing components, or unclear requirements within BOMs
- Work cross-functionally to resolve BOM-related issues prior to or during fulfillment
- Validate material availability prior to and during order fulfillment
- Identify shortages, discrepancies, or incorrect inventory and escalate as needed
- Coordinate with Inventory, Procurement, and Production teams to resolve material gaps
- Support root cause identification for recurring shortages or fulfillment issues
- Coordinate and/or support picking and packing activities to ensure accuracy and completeness
- Verify picked materials align with order and BOM requirements
- Ensure proper packaging, labeling, and documentation for all outbound shipments
- Coordinate shipment readiness and handoff with internal teams or carriers
- Maintain accurate and up-to-date order status in Google Sheets, ERP (Microsoft Business Central), or other tracking tools
- Record and verify fulfillment transactions (pick, transfer, shipment)
- Utilize spreadsheets, scanning tools, and system data to track and manage order progress
- Act as the primary point of contact for fulfillment-related questions and updates
- Communicate order status, delays, and risks to internal stakeholders
- Escalate urgent issues (shortages, delays, errors) in a timely manner
- Coordinate across multiple sites to ensure alignment and execution
- Identify inefficiencies in fulfillment workflows and recommend improvements
- Support implementation of new systems, tools, and standardized processes
- Help improve accuracy, speed, and visibility across fulfillment operations
Benefits
- Competitive pay with performance incentives
- 100% company-paid medical, dental, and vision
- 401(k) with company match
- 3 weeks PTO
- 10 paid holidays
- 2 floating holidays
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
