Order Fulfillment Specialist

LayerZero Power Systems.Streetsboro, OH
Onsite

About The Position

LayerZero Power Systems LLC. is a globally recognized leader in providing state-of-the-art power distribution solutions for critical industries. With a strong focus on reliability, innovation, and customer satisfaction, we deliver advanced power systems products that ensure uninterrupted and dependable power supply in mission-critical environments. Our customer base is comprised of companies in the data center (our main focus), financial, computer service provision, and semiconductor manufacturing sectors. LayerZero Power Systems is on a trajectory of sustained growth, with a loyal customer base of existing Fortune 100 customers and an expanding portfolio of new customers.

Requirements

  • 3–5 years of experience in warehouse, logistics, order fulfillment, or materials operations
  • Proven experience managing or coordinating end-to-end order fulfillment (release ? pick ? ship)
  • Strong ability to read, interpret, and execute against Bills of Materials (BOMs)
  • Experience working with inventory systems or ERP platforms (transactional understanding of picks, transfers, shipments)
  • Advanced working knowledge of Excel or Google Sheets (filters, lookups, basic analysis, tracking tools)
  • Demonstrated ability to prioritize and manage multiple orders simultaneously in a fast-paced environment
  • Strong attention to detail with a track record of high accuracy in execution
  • Ability to identify issues proactively (shortages, discrepancies, delays) and drive resolution
  • Effective communication skills with experience coordinating across warehouse, procurement, and operations teams
  • High school diploma or equivalent

Nice To Haves

  • Experience with Microsoft Dynamics 365 Business Central (BC) or similar ERP systems
  • Experience in a manufacturing or high-mix, low-volume environment
  • Familiarity with multi-site material flows and intercompany transfers
  • Experience using barcode scanning systems or WMS tools
  • Exposure to aftermarket, spare parts, or warranty order fulfillment
  • Experience supporting or improving fulfillment processes, workflows, or system implementations

Responsibilities

  • Own the end-to-end fulfillment process for aftermarket, spare, and warranty orders from release through shipment
  • Review released orders and translates requirements into actionable picking and fulfillment plans
  • Prioritize orders based on urgency, customer needs, and operational constraints
  • Track and manage order progress, ensuring timely completion
  • Read, interpret, and validate Bills of Materials (BOMs) to determine required components and quantities
  • Break down BOMs into clear pick lists for warehouse execution
  • Identify discrepancies, missing components, or unclear requirements within BOMs
  • Work cross-functionally to resolve BOM-related issues prior to or during fulfillment
  • Validate material availability prior to and during order fulfillment
  • Identify shortages, discrepancies, or incorrect inventory and escalate as needed
  • Coordinate with Inventory, Procurement, and Production teams to resolve material gaps
  • Support root cause identification for recurring shortages or fulfillment issues
  • Coordinate and/or support picking and packing activities to ensure accuracy and completeness
  • Verify picked materials align with order and BOM requirements
  • Ensure proper packaging, labeling, and documentation for all outbound shipments
  • Coordinate shipment readiness and handoff with internal teams or carriers
  • Maintain accurate and up-to-date order status in Google Sheets, ERP (Microsoft Business Central), or other tracking tools
  • Record and verify fulfillment transactions (pick, transfer, shipment)
  • Utilize spreadsheets, scanning tools, and system data to track and manage order progress
  • Act as the primary point of contact for fulfillment-related questions and updates
  • Communicate order status, delays, and risks to internal stakeholders
  • Escalate urgent issues (shortages, delays, errors) in a timely manner
  • Coordinate across multiple sites to ensure alignment and execution
  • Identify inefficiencies in fulfillment workflows and recommend improvements
  • Support implementation of new systems, tools, and standardized processes
  • Help improve accuracy, speed, and visibility across fulfillment operations

Benefits

  • Competitive pay with performance incentives
  • 100% company-paid medical, dental, and vision
  • 401(k) with company match
  • 3 weeks PTO
  • 10 paid holidays
  • 2 floating holidays
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