Order Fulfillment Specialist-IB4

Foxconn Industrial Internet - FII•Houston, TX

12d

About The Position

The Order Fulfillment Specialist will manage the end-to-end order flow, ensuring timely and accurate delivery of products. This role involves coordinating with various teams, maintaining system accuracy, and monitoring inventory levels. Additionally, the specialist will contribute to demand planning and forecast management, collaborate with cross-functional teams, and identify opportunities for process improvement. A customer-centric mindset, adaptability, and strong collaboration skills are essential for success in this fast-paced environment.

Requirements

Strong analytical skills with the ability to interpret data, identify trends, and develop actionable insights.
Effective verbal and written communication skills for collaborating with customers and internal teams.
Ability to manage multiple orders, priorities, and deadlines while maintaining accuracy and efficiency.
Bachelor’s degree in business, supply chain, operations management, or a related field.
Experience working with global teams across different time zones.

Nice To Haves

Experience with SAP and B2B portals
Strong proficiency in Excel, PowerPoint, and other Office applications.

Responsibilities

Manage end‑to‑end order flow, including order entry, validation, scheduling, and coordination with warehouse and logistics teams to ensure timely and accurate delivery.
Perform shipment transactions, support cycle counts, and maintain finished‑goods book‑to‑book accuracy.
Monitor and complete movement activities.
Manage finished‑goods material movement based on sales orders and special requests (e.g., Tasks).
Maintain system accuracy across SAP, B2B portals, and other order‑management platforms.
Monitor inventory availability, identify shortages or excesses, and collaborate with supply chain and procurement teams to maintain optimal stock levels.
Troubleshoot order discrepancies, shipment delays, and inventory mismatches, ensuring timely corrective actions.
Review customer forecasts and evaluate delivery feasibility by coordinating with capacity planning, procurement, production planning, and inventory teams.
Conduct weekly forecast evaluations and identify changes or risks.
Maintain daily reports for finished goods, consigned materials, and production status.
Communicate internally when customer requirements, open POs, or consigned‑material commitments change.
Support NPI management, including NPI BOM review and NPI schedule commitments.
Use analytical tools and ERP systems to track order performance, forecast accuracy, inventory metrics, and fulfillment KPIs.
Identify opportunities to improve forecasting, planning accuracy, and operational efficiency.
Work closely with operations, engineering, logistics, and customer service teams to align demand plans, resolve order issues, and support business priorities.
Evaluate order fulfillment workflows and demand planning processes to identify inefficiencies and implement improvements.