Order Fulfillment Planner
About The Position
Looking for a place to showcase your ERP skills? We have an exciting opportunity for you to optimize processes and ensure satisfied customers. Join our team as the Order Fulfillment Planner! The Order Fulfillment Planner is responsible for managing customer order execution within Microsoft Dynamics 365 Business Central from released sales order through shipment. The role owns the Business Central Order Fulfillment Worksheet (OFW) and serves as the operational link between Customer Service, Production, Purchasing, and Warehouse Operations to ensure customer orders are fulfilled accurately, efficiently, and on time.
Requirements
- Bachelor’s degree in Supply Chain Management or equivalent experience.
- Experience with Microsoft Dynamics 365 Business Central strongly preferred or experience in a similar ERP system.
- Experience in manufacturing, distribution, or supply chain operations.
- Strong analytical, organizational, and communication skills.
- Ability to coordinate cross-functional teams and drive customer order execution.
- High level competency to balance priorities
- Strong collaborative nature
- Ability to meet deadlines.
- Attention to detail.
- Teamwork.
Responsibilities
- Own the Business Central Order Fulfillment Worksheet (OFW).
- Review released sales orders throughout the day.
- Prioritize customer orders based on promise dates and business priorities.
- Allocate available Make-to-Stock inventory.
- Monitor orders through shipment and resolve fulfillment exceptions.
- Exercise substantial discretion in supply chain planning and operational decision-making.
- Create manufacturing requisition requests when inventory is insufficient.
- Coordinate production requirements with Manufacturing.
- Monitor production completion status.
- Collaborate with Production & Sales leadership to determine implementation of customer prioritization policies.
- Allocate inventory to customer demand.
- Resolve inventory shortages and reservation conflicts.
- Monitor inventory availability and coordinate transfers when required.
- Independently make significant allocation decisions
- Release warehouse picks.
- Coordinate daily shipping priorities.
- Support warehouse execution and resolve order exceptions.
- Provide order status updates.
- Communicate fulfillment risks and shipment priorities.
- Maintain dashboards for OFW aging.
- Track orders awaiting production, inventory, and shipment.
- Report on on-time shipment performance and fulfillment KPIs.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
