Order Fulfillment Analyst

AirReps•,

About The Position

The Order Fulfillment Analyst supports the Commercial National Accounts organization through order execution, operational coordination, and customer support activities across direct and indirect commercial sales channels. This role works closely with Commercial National Accounts managers, inside sales, operations, distribution partners, and factory teams to support order fulfillment, reporting, inventory coordination, and customer execution for national account programs. The position is responsible for managing multiple commercial orders and projects simultaneously while supporting operational efficiency, reporting accuracy, and customer service execution across the Commercial National Accounts business.

Requirements

Proficient in Microsoft Office (Excel, Access, Power Point, Word)
Ability to work in a fast-paced environment and manage multiple tasks simultaneously
Comfortable interacting with cross functional teams
Excellent organizational and project management skills
Strong verbal and written communication skills
A strategic and analytical mind
3-4 years’ experience in supply chain or operations role

Responsibilities

Enters and works to fulfills orders according to client needs
Works closely with local branches and factory to ensure order fulfillment and plan for future inventory needs
Collaborates with other departments and stakeholders to identify and maintain accurate and efficient fulfillment
Assist customer in ensuring correct product selection and matchups.
Analyze data from shipping and delivering processes to find bottlenecks and other issues
Evaluate and report on KPIs
Monitor logistics to make sure they run smoothly
Runs analytical reports and open order reports regularly
Conducts regular margin analysis to ensure pricing is accurate and proper controls in place
Perform additional projects/duties to support ongoing business needs