Order Fulfillment

Cresco Labs•Marshall, MI

1d•Onsite

About The Position

Cresco Labs is a leading multi-state operator in the cannabis industry, focused on normalizing and professionalizing the market through passionate employees and a commitment to Social Equity and Educational Development (SEEDTM). Our mission is to revolutionize the industry with quality, consistency, and integrity. The Order Fulfillment Agent plays a crucial role in ensuring customer orders are accurately picked, packed, and processed according to Cresco's high standards and state regulations before leaving the facility for delivery.

Requirements

At least 1 year (2-3 years preferable) of hands-on experience in a factory, production or manufacturing fast-paced environment with measurable goals and working standards.
Strong attention to detail and ability to adhere to strict policies and procedure.
Well organized and ability to keep deadlines.
Works well with all peers.
Effective communication skills.
Effective time-management skills and ability to multi-task.
Ability to work in a fast-paced, changing and challenging environment.
Basic Excel, Word, and general computer knowledge.
Ability to stand for at least 6 hours per day and lift up to 50 pounds to torso level.
Must be 21 years of age or older to apply.
Must comply with all legal or company regulations for working in the industry.
Applicants must be legally authorized to work in the United States on a permanent basis without the need for current or future sponsorship at any time.

Responsibilities

Picking, toting, and processing all customer orders appropriately before leaving the facility for delivery.
Working closely with 3rd party transporters to ensure customer orders are accurate, complete, and arranged in accordance with Cresco's quality standards and state regulations.
Applying labels to all products for shipment.
Confirming packaging and marketing labels are correct on finished goods.
Confirming products’ unit counts and labels match dispensary manifests, ensuring no rejections or complaints from customers.
Placing customer orders on schedule according to department leadership.
Achieving department-specific key performance indicators (KPIs) as assigned.
Providing assistance to other departments as needed to support overall operations.
Recording package gross weight prior to shipment.
Checking in finished product and replenishing shelves.
Conducting weekly inventory checks to ensure accuracy and completeness.
Collaborating with Sales Representatives on adjustments to packaging or shipments as necessary.
Packing and sealing all finished orders for delivery.