Order Fulfillment Agent

Cresco Labs • Marshall, MI

12d

About The Position

Our Order Fulfillment Agent is responsible for picking, toting, and processing all customer orders appropriately before leaving the facility for delivery. This role works closely with our 3 rd party transporter to ensure customer orders are accurate, complete, and arranged in accordance with Cresco's quality standards and state regulations.

Requirements

• Must have at least 1 year (2-3 years preferable) of hands-on experience in a factory, production or manufacturing fast-paced environment with measurable goals and working standards.
• Strong attention to detail and ability to adhere to strict policies and procedure
• Well organized and ability to keep deadlines • Works well with all peers
• Effective communication skills
• Effective time-management skills and ability to multi-task
• Ability to work in a fast-paced, changing and challenging environment
• Basic Excel, Word, and general computer knowledge
• Ability to stand for at least 6 hours per day and lift up to 50 pounds to torso level is necessary
• Must be 21 years of age or older to apply
• Must comply with all legal or company regulations for working in the industry

Responsibilities

• Appropriately applying labels to all products for shipment.
• Confirming packaging and marketing labels are correct on finished goods.
• Confirming products’ unit counts and labels match dispensary manifests, ensuring no rejections or complaints from customers.
• Placing customer orders on schedule according to department leadership.
• Achieve department-specific key performance indicators (KPIs) as assigned.
• Provide assistance to other departments as needed to support overall operations.
• Recording package gross weight prior to shipment.
• Checking in finished product and replenishing shelves
• Conduct weekly inventory checks to ensure accuracy and completeness.
• Collaborate with Sales Representatives on adjustments to packaging or shipments as necessary.
• Packing and sealing all finished orders for delivery

Benefits

• Cresco Labs is proud to offer eligible employees a robust offering of benefits including, major medical, dental and vision insurance, a 401(K)-match program, FSA/HSA programs, LTD/STD options, life insurance and AD&D.
• We also offer eligible employees paid holidays and paid time off.
• Other rewards may include annual discretionary bonuses, stock options as well as participation in our employee discount program.
• Benefits eligibility for permanent positions may vary by full-time or part-time roles, location, or position.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees