Order Entry/Customer Service Clerk

OW Lee•Comfort, TX

3d•Onsite

About The Position

Join our dynamic team at OW Lee in Comfort as a Full-Time Order Entry/Customer Service Clerk! This onsite role provides you with the opportunity to engage directly with our valued retailers, enhancing their experience through excellent service and problem-solving skills. Your contributions will have a direct impact on our customer-centric approach, making every day exciting as you tackle challenges head-on. You will have benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Competitive Salary, and Paid Time Off. Become an integral part of a traditional yet energetic workplace where integrity and professionalism are highly valued. Take the next step in your career and apply today! Are you excited about this Order Entry/Customer Service Clerk job? As a Full-Time Order Entry/Customer Service Clerk at OW Lee in Comfort, you'll play a vital role in ensuring seamless operations within our manufacturing environment. Your primary responsibilities will include processing incoming orders in our computer system within 24 to 48 hours, auditing them for accuracy regarding price, quantity, style, and more. You'll acknowledge customer orders promptly and maintain consistent communication through phone, fax, and email, addressing inquiries about order status and product availability. In addition, you'll operate various office machines, input and retrieve data, and compile reports for presentations. Collaborating with other factory departments will be essential. Your attention to detail and problem-solving skills will ensure that all customer needs are met efficiently, making every day both challenging and rewarding. Would you be a great Order Entry/Customer Service Clerk?

Requirements

1-3 years of experience in customer service and data entry is essential
Proficiency in basic Microsoft applications
Strong oral and written communication skills
Detail-oriented, organized, and able to multi-task effectively under minimal supervision
High school diploma or GED is required, or alternatively, one to three years of related experience or training
Ability to read and interpret purchase orders and invoices
Strong mathematical skills to handle calculations and basic algebra or geometry
Demonstrating accuracy and thoroughness in your work, along with consistent attendance
Operates Monday to Friday from 8 am to 4:45 pm