Order Entry Clerk

Hassan & Sons Inc • Woodland, CA

19h

About The Position

Receive, import, and process orders submitted by customers via the H&S Wholesale portal. Invoice orders pulled by warehouse staff and then prepare invoices for delivery drivers. Enter a variety of data onto multiple spreadsheets. Greet guests as needed. May be required to complete other duties as assigned.

Requirements

• High school diploma or GED equivalent preferred
• Previous experience in order entry, data entry, or a similar administrative role is preferred.
• Hands-on experience in operating spreadsheets
• Proficiency in English and in all MS Office programs - emphasis in Excel - advance/ intermediate levels 
• Customer service orientated
• Proficient computer skills, including data entry and working with order management systems.
• Time Management: Speed is of the essence. Being able to manage how much time is spent on a project is important
• Strong attention to detail and accuracy in data entry.
• Proficient in ten key
• Ability to read, write, speak, and understand English fluently.
• Strong communication and interpersonal skills 
• Must be costumer service oriented. 
• Ability to meet or exceed the company’s attendance and punctuality standards.
• Ability to evaluate objectively, fairly, and consistently. 
• Ability to understand and follow direction given. 
• Ability to work with minimal supervision. 
• Use miscellaneous office equipment (e.g. calculators, typewriters, computers, FAX, machines, copiers, etc.)

Nice To Haves

• Experience with Dynamics BC 365 (preferred)

Responsibilities

• Customer Service: Work directly with customers, assisting with placing their orders. Being friendly and understanding their needs is crucial to the job
• Set-up and assist customers with ordering on company portal
• Complete fields such as name, address, account number, item number, price, and any sales or promotions
• Process order and distribute invoices/credits
• Follow up on missing items/mis-picked items
• Handle complaints about unfulfilled orders
• Interact with all levels of management

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED