Order Coordinator

Pet Food Experts,LLCBartlett, IL
Onsite

About The Position

Pet Food Experts (PFX) is the nation's leading pet specialty distributor with over 80 years of history, serving over 10,000 pet retail locations nationwide. The company focuses on fueling independent pet retailers with passion, expertise, and commitment to community. With recent growth and an expanded national footprint, PFX aims to serve more retailers, support more brands, and make a bigger impact in the pet industry. The company is looking for animal lovers with a heart for independent businesses and a drive for excellence. The Order Coordinator role is responsible for printing, organizing, and dispatching routed orders, providing communication and support between sales and warehouse teams, reviewing and maintaining workbooks, monitoring work volume, and maintaining a clean work area, while complying with safety procedures and assisting in other warehouse areas as needed.

Requirements

  • Strong attention to detail and accuracy required

Nice To Haves

  • Experience in safely operating warehouse equipment (e.g. forklift, pallet jack, high reach truck)
  • High degree of skill and dexterity in operation and safe control of warehouse equipment
  • Experience and certification for an electric pallet jack
  • Experience with Infor WMS

Responsibilities

  • Read work orders and receive verbal instructions for work assignments to print, organize, separate, scan and assign customer orders/pick tickets
  • Provide communication and support between sales and warehouse teams including reviewing emails for deleted orders, route and quantity changes and responding to the team in a timely manner
  • Review and maintain workbooks, refresh and finalize queries
  • Monitor and communicate work volume to the Management Team
  • Maintain a clean and organized work area
  • Perform functions, accountabilities and supporting activities while complying with safety procedures, rules and regulations including GMP guidelines
  • Assist with and within other warehouse areas and functions as needed

Benefits

  • No Scheduled Weekends! – More time for family, adventures, or just lounging with your pets.
  • Full Benefits Package – Medical, dental, and vision to keep you feeling your best.
  • 401(k) with Employer Match – Because your future matters.
  • Safety Footwear Reimbursement – We help keep your feet comfy and protected!
  • Overtime Pay – Extra $$ for extra hours (because your time is valuable).
  • Paid Holidays – Celebrate, relax, and recharge—on us!
  • Employee Discounts on Pet Food & Supplies – Because your pets deserve the best, too!
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