Order Coordinator I

Segra•Charlottesville, VA
•$17 - $22•Hybrid

About The Position

The Order Coordinator I is an entry-level position responsible for the accurate entry and processing of service orders. This role supports order fulfillment by reviewing documentation, entering data into internal systems, and coordinating with cross-functional teams to meet delivery timelines. The Order Coordinator I learns the foundational processes, tools, and service types required in a fast-paced telecom environment.

Requirements

  • High school diploma or equivalent.
  • Strong attention to detail and high level of accuracy in data entry.
  • Excellent organizational skills and ability to manage time effectively.
  • Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
  • Strong communication skills and willingness to learn in a team-oriented environment.

Nice To Haves

  • Associate’s degree in business, telecommunications, or related field.
  • Relevant experience (data entry, order processing, customer service, or telecom-related work).
  • Basic knowledge of telecommunications terminology (e.g., circuits, bandwidth, service IDs).

Responsibilities

  • Accurate entry and processing of service orders.
  • Reviewing documentation to support order fulfillment.
  • Entering data into internal systems.
  • Coordinating with cross-functional teams to meet delivery timelines.
  • Learning foundational processes, tools, and service types in a telecom environment.

Benefits

  • Medical, dental, vision insurance
  • Life insurance
  • 401(k) match
  • Flexible Spending/Health Savings Accounts
  • Tuition and gym reimbursements
  • Vacation/PTO, paid holidays, floating holidays
  • Volunteer days, parental leave
  • Legal, accidental, hospital indemnity, identify theft, pet insurance
  • Immediate 401(k) vesting
  • Programs supporting physical, mental, financial, and social wellness
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