Oracle HCM Time and Labor Business Analyst

UnitedHealth Group•Eden Prairie, MN

2h•$91,700 - $163,700•Remote

About The Position

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. The Senior Business Systems Analyst (BSA) will serve as a functional and technical expert in Oracle Cloud Time and Labor (OTL), supporting configuration, production operations, integrations, and continuous enhancement initiatives. This role partners closely with Payroll, Absence, HR, and IT teams to ensure accurate time capture, processing, and downstream payroll integration. The ideal candidate must be an OTL expert with a production troubleshooting mindset, strong cross-module knowledge, and the ability to diagnose real-world data and integration issues quickly. You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges.

Requirements

5+ years of experience as a Business Systems Analyst, Systems Analyst, or in a related technical role
3+ years of experience in Oracle Cloud Time and Labor (OTL)
2+ years of experience in strong understanding of Oracle: Time entry, approval workflows, rules, pay codes, eligibility, and configuration
2+ years of experience with production support and incident management, including Oracle Service Requests (SRs) and defect resolution

Nice To Haves

Bachelor’s degree or equivalent experience
Experience in the healthcare industry, health insurance, or related clinical/financial platforms
Experience utilizing modern productivity tools or generative AI assistants to draft documentation, organize information, or enhance system analysis workflows
Experience writing SQL queries for data analysis, validation, and system troubleshooting
Experience with Oracle HDLs (HCM Data Loader)
Experience with Oracle Redwood Pages and Visual Builder Studio (VBS)
Experience with Oracle Fast Formulas
Oracle Absence Management expertise
Experience conducting functional testing for quarterly system releases

Responsibilities

Lead analysis, configuration, and support of Oracle Time and Labor (OTL) solutions
Support the Time Card lifecycle including entry, validation, approvals, and payroll integration
Own business requirements, functional design, and solution validation for OTL enhancements
Investigate and resolve production defects, data discrepancies, and integration issues
Partner with Oracle Support (using SRs) for defect triage and resolution
Perform root cause analysis across Time, Absence, and Payroll interactions
Manage ServiceNow Demands and Defects
Analyze interactions between Time & Labor and Absence Management
Ensure accurate handling of leaves of absence, pay codes, and eligibility rules
Support payroll integration validation and reconciliation
Lead functional testing for Oracle quarterly updates (e.g., 26A, 26B)
Develop test scenarios and coordinate/assign execution across teams
Coordinate defect tracking and validation during system releases
Support inbound/outbound integrations (e.g., time feeds from UKG WFM Pro or other time systems)
Validate data flows into Oracle HCM and downstream reporting tools
Partner with reporting teams (e.g., Power BI) to resolve data discrepancies
Maintain configuration workbooks and tracking of OTL changes
Define best practices for managing configuration and release artifacts
Drive continuous improvement in timekeeping and payroll processes
Facilitate working sessions with HR, Payroll, IT, and vendor teams
Support weekly governance and operational reviews
Provide recommendations on system improvements and industry best practices
Leverage enterprise-approved AI and digital productivity tools to streamline workflows, automate tasks, and drive continuous improvement
Evaluate emerging trends to inform solution design and strategic innovation
Design, develop, and deploy AI-powered solutions to address complex business challenges with emphasis on responsible use of AI.