Oracle Guided Learning (OGL) Program Manager — Finance Systems & Digital Adoption (Finance) (Telework/Hybrid)

CBC/Radio-Canada•Montreal, QC

4d•Hybrid

About The Position

As a Senior Specialist on the Finance Business Systems team, the Training & Digital Adoption Advisor leads the development of Oracle Guided Learning (OGL) across our financial landscape. You’ll drive adoption and evolution for Oracle Fusion, EPM, and Procurement modules, ensuring a seamless digital experience across all our integrated Finance systems. This role ensures that digital adoption initiatives, in-application guidance, and training resources are delivered in a structured and coordinated manner. The Program Manager works closely with business stakeholders, training teams, developers, and release management teams to ensure digital guidance aligns with business processes and system releases. The role oversees project planning, resource coordination, governance, and quality assurance for OGL programs and ensures that digital adoption solutions are delivered consistently, on time, and aligned with organizational priorities.

Requirements

Bachelor’s degree in Education, Human Resources, Communications, Business, Information Systems, or related field, or equivalent experience
Significant experience designing, developing, and delivering training programs, preferably within ERP implementations
Ability to work with in-application guidance tools and content creation platforms
Understanding of the SaaS implementation lifecycle
Experience with Oracle Fusion Cloud ERP or similar systems
Experience coordinating work across training, change management, and system implementation teams
Professional fluency in both English and French
Strong project management and organizational skills
Ability to work independently and collaboratively in complex environments
Willingness to travel as required
Candidates may be subject to skills and knowledge testing
A mandatory Criminal record check
Other background checks may be conducted based on the operational requirements of the position

Nice To Haves

Oracle Guided Learning (OGL) experience preferred

Responsibilities

Lead the planning and execution of Oracle Guided Learning (OGL) initiatives across enterprise applications
Project manage Oracle Guided Learning programs, including planning, scheduling, and coordination of activities
Develop and maintain project plans, timelines, and resource staffing plans for OGL initiatives
Manage assigned resources and deliverables to ensure project milestones and objectives are met
Review and manage delivery against approved scope, program objectives, and platform licensing agreements
Prepare and provide regular internal project status reports, including: Project progress and key activities; Risk and issue tracking; Resource utilization and forecast; Planned activities and upcoming milestones
Conduct Training Needs Analyses with internal stakeholders to: Identify business processes and system tasks required by different user groups; Identify gaps between current user skills and required competencies; Define digital adoption and OGL content requirements; Work with stakeholders to translate business processes into structured digital guidance requirements; Communicate OGL content requirements to internal developers, training teams, or Oracle support resources; Coordinate content development timelines and review cycles with project teams
Ensure consistency, standards, and quality across all OGL content and digital adoption materials
Coordinate stakeholder reviews and approvals for new or updated digital guidance
Provide quality control and validation for digital guidance materials prior to release
Ensure guidance remains aligned with system updates, process changes, and application releases
Serve as the primary coordination point between business stakeholders, training teams, developers, and external partners
Act as the project counterpart for training leads, digital adoption teams, or implementation partners supporting the program
Facilitate project meetings, planning sessions, and operational discussions related to OGL initiatives
Support the alignment of OGL activities with system deployment schedules and release management cycles
Complete Oracle Guided Learning Developer and Project Manager training and certification
Participate in Oracle OGL product updates, quarterly upgrade sessions, and advanced product webinars
Maintain awareness of evolving digital adoption platform capabilities and best practices