Oracle Fusion Field Service Consultant

Planit

1d•Remote

About The Position

Build Bold Digital Solutions That Drive Real Business Impact Ready to drive real outcomes? At NRI, we turn technology into intelligence, delivering solutions that drive measurable business outcomes. Join our team of 3,500+ local experts backed by a global network of 16,000 team members, and work on projects that truly make a difference for Australia’s leading organisations. Our Enterprise Solutions team builds the platforms that power growth - SAP, Oracle and Salesforce. Step into a role where your work transforms how organisations run, scale, and compete. We are seeking an experienced Oracle Field Service Consultant based in Manila to support the design, configuration and delivery of Oracle Field Service solutions for enterprise clients.

Requirements

Experience as an Oracle Field Service Consultant in an enterprise environment.
Hands-on experience implementing or supporting Oracle Field Service Cloud / Oracle Fusion Field Service.
Strong functional understanding of field workforce processes, including scheduling, dispatch, mobile work execution, technician updates and activity management.
Ability to configure key OFS components, including resources, calendars, work zones, activity types, routing, capacity and mobile user settings.
Experience supporting integrations between Oracle Field Service and Oracle Fusion, ERP, asset management, work management or third-party systems.
Ability to work with onshore architects, business analysts and client SMEs to support workshops, testing, issue resolution and deployment activities.
Strong communication skills, with the ability to work effectively as part of a Manila offshore delivery team supporting Australian clients.

Responsibilities

Resolution of defects and problems relating to the Oracle EPM platform.
Operational support, management of batch processing, end of month support.
Design, build and testing of enhancements to the Oracle EPM platform.
Management of documentation through the project lifecycle to meet governance and design requirements.
Adherence to customer policies and processes.
Management and development of stakeholder relationships through effective communication, negotiation and issues management to ensure project deliverables are met.
Provide leadership for solution design and team members; and effectively manage operational issues to ensure continuous effective service delivery and a performance based, innovative, responsive, and accountable customer focused work culture.