Oracle ERP UAT Lead Lead

Cross Country Healthcare•Boca Raton, FL

About The Position

Cross Country is looking for top talent to join our team! We are a market-leading, tech-enabled workforce solutions and advisory firm with more than four decades of experience helping organizations solve complex labor and operational challenges. Recognized as a Top Place to Work by U.S. News & World Report and a Most Loved Workplace by Newsweek, Cross Country is committed to quality and excellence in everything we deliver. We were also the first public company to earn The Joint Commission Gold Seal of Approval® for Health Care Staffing Services Certification with Distinction — a standard we continue to uphold today. BASIC PURPOSE: The primary responsibility of the Oracle ERP UAT Lead is to ensure that new or updated Oracle ERP functionality is thoroughly tested, validated, and ready for business use. The Lead coordinates end‑to‑end UAT activities, guiding business users through test execution, defect resolution, and readiness assessments. It requires strong functional knowledge of Oracle ERP, deep understanding of staffing‑industry processes such as timekeeping and payroll, and the ability to manage cross‑functional teams.

Requirements

High school diploma or equivalent, required.
Bachelor’s degree in information systems, computer science, business administration, or a related field, preferred.
Certification(s) such as Oracle Cloud (SaaS) or Oracle E‑Business Suite Functional Certification, ISTQB Foundation Level (or equivalent software testing certification).
Proven expertise leading end‑to‑end User Acceptance Testing (UAT) cycles for Oracle ERP (Cloud or EBS), including planning, execution, and defect management.
Deep functional knowledge of core Oracle ERP modules, with the ability to translate business processes into test scenarios.
Hands‑on experience developing UAT strategies, test plans, test cases, test scripts, and acceptance criteria aligned to business and compliance requirements.
Experience working within the staffing or workforce‑solutions industry, with familiarity in areas such as timekeeping, payroll, accounts payable, and transactional workflows.
Strong ability to coordinate and guide business users through UAT, including training, daily standups, issue triage, and readiness assessments.
Expertise using test management and defect‑tracking tools (e.g., Jira).
Understanding of Oracle ERP security roles and workflow configurations.
Familiarity with API‑based integrations and middleware platforms.
Ability to interpret functional design documents, BRDs, and configuration workbooks.
Familiarity with SDLC or Agile delivery frameworks.
Experience validating integrations, data conversions, reports, and workflow functionality, especially those common in staffing environments and reporting outputs.
Demonstrated ability to manage cross‑functional stakeholders, including business owners, solution architects, developers, and PMO teams.
Strong analytical and documentation skills, with the ability to clearly articulate defects, root causes, and retest requirements.
Proven success in large‑scale ERP implementations, upgrades, or cloud migrations, with the ability to drive objective go/no‑go recommendations based on test results and business readiness.

Responsibilities

Lead end‑to‑end User Acceptance Testing (UAT) cycles: Own the full UAT lifecycle—including planning, execution oversight, defect management, and readiness sign‑off—to ensure the system meets business requirements before go‑live.
Develop UAT strategy, test plans, test scripts, and acceptance criteria: Translate business processes and requirements into structured, traceable test assets that guide business testers and ensure comprehensive coverage.
Coordinate and support business users during UAT execution: Prepare testers, provide daily guidance, facilitate issue triage, and ensure consistent testing discipline across all functional areas.
Validate Oracle ERP functionality across key modules: Confirm that Oracle modules and integrations operate as designed and support end‑to‑end business workflows.
Manage defect lifecycle and drive timely resolution: Log defects, prioritize issues, coordinate with technical teams, verify fixes, and ensure retesting is completed to maintain quality and project momentum.
Validate integrations, data conversions, and reporting outputs: Ensure that upstream/downstream systems, data migration activities, and reporting tools function correctly and produce accurate results.
Assess UAT results and provide go/no‑go recommendations: Synthesize test outcomes, identify risks, and present objective readiness assessments to leadership to support deployment decisions.
Maintain test management tools and produce status reporting: Use platforms such as Jira to track progress, document evidence, and deliver clear, actionable reporting to stakeholders.
Ensure compliance with project methodology: Align UAT activities with sprint cycles, release schedules, and project governance requirements to keep testing synchronized with overall delivery.
Collaborate with cross‑functional teams to resolve issues and improve processes, and coordinate and verify the work of offshore and onshore resources.
Drive objective go/no‑go recommendations based on test results and business readiness.