Oracle Eloqua Architect

Concentrix•Usa, TX

5d•$106,087 - $160,709•Remote

About The Position

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. Concentrix is the global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision. Our gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

Requirements

8+ years of experience in Marketing Automation, with 4+ years focused on Oracle Eloqua architecture/design.
Strong hands-on experience with Oracle Eloqua administration and configuration.
Proven experience integrating Eloqua with CRM platforms, preferably Salesforce.
Strong understanding of B2B sales and marketing processes.
Experience with: Lead Management & Lead Scoring Campaign Management Customer Segmentation Email Marketing Automation Data Cleansing & Governance CRM Data Synchronization
Knowledge of REST APIs, middleware/integration platforms, and enterprise data flows.
Strong stakeholder management skills with the ability to define scalable solutions.

Nice To Haves

Experience with Salesforce Sales Cloud.
Experience supporting global CRM implementations.
Knowledge of data privacy regulations (GDPR, CAN-SPAM).
Oracle Eloqua certifications.
Experience working in Agile environments.
Understanding of Account-Based Marketing (ABM).
Experience with reporting tools and marketing analytics.
Exposure to customer journey automation and AI-driven marketing capabilities.

Responsibilities

Lead the design, architecture, and implementation of Oracle Eloqua solutions aligned with business requirements.
Configure and optimize Eloqua components including campaigns, segments, forms, landing pages, scoring models, workflows, and automation programs.
Design and manage integrations between Eloqua and CRM systems (Salesforce preferred), ensuring seamless lead flow, data synchronization, and governance.
Define and manage lead lifecycle processes including lead capture, enrichment, scoring, routing, nurturing, qualification, and handoff to sales.
Partner with Marketing, Sales, CRM, and Data teams to translate business requirements into scalable technical solutions.
Align CRM data models including Accounts, Contacts, Leads, Campaigns, Opportunities, and custom objects.
Troubleshoot integration issues, data quality challenges, and campaign execution problems.
Recommend best practices for Eloqua configuration, security, compliance, performance, and scalability.
Drive marketing automation roadmap, platform enhancements, and continuous improvement initiatives.
Collaborate with development teams on APIs, middleware, and enterprise integrations.