This role involves conducting requirement analysis and documenting business processes (as-is/to-be) for Sales, Service, or other in-scope Salesforce clouds. The Lead will design end-to-end solutions, including data models, objects, workflows, Flows, validation rules, approval processes, and security models. A key responsibility is defining integration requirements between Salesforce, EBS, and WMS, including data objects, field mappings, triggers, and sync frequency with Oracle. The position also requires preparing functional specifications, user stories, and acceptance criteria, guiding configuration and development, and reviewing deliverables for quality and best practices. Additionally, the Lead will support data migration planning (cleansing, mapping, validation), lead functional testing, support SIT and UAT, and triage defects. Training material preparation, end-user training, and adoption support are also part of the role, along with providing post-go-live hypercare support. Excellent communication and presentation skills are essential for client interaction.
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Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed