Oracle EBS Functional Analyst (Order to Cash/Supply Chain)

nVent • New Berlin, WI

2d • Hybrid

About The Position

The Oracle EBS Order to Cash & Supply Chain Functional Analyst acts as a key bridge between the business and digital team, ensuring Oracle EBS effectively supports customer order management, supply chain planning, inventory, warehouse and shipment execution. This position will focus on Order to Cash, MRP, Customer Service, Shipping Execution and integration with Softeon WMS in a retail/distribution environment.

ERP Modernization & Transformation:
Be part of an internal ERP modernization team supporting and upgrading Oracle E-Business Suite (EBS) platforms in North America. Participate in global ERP implementation and transformation projects working closely with Customer Service, Supply Chain, Manufacturing, Warehouse and Finance teams. Support modernization and optimization of Oracle EBS Order Management and Supply Chain processes.

Order to Cash & Customer Service:
Work with key users to understand customer order and fulfillment requirements and translate them into Oracle EBS functional solutions. Act as a process expert across Order Management, Customer Service, ATP, reservations, scheduling, order holds, backorders, cancellations and order changes. Support end-to-end O2C processes from customer order entry through shipment and invoicing. Understand the impact of order transactions on Inventory, Shipping, Costing, AR and GL. Support retail-specific requirements including customer pricing, multiple ship-to locations, partial shipments, backorders and fulfillment priorities.

Supply Chain, MRP & Inventory:
Support Oracle EBS Inventory, MRP and supply planning processes. Work with Supply Chain and Planning teams on demand/supply planning, replenishment, sourcing, safety stock, lead times and make/buy decisions. Analyze MRP recommendations and their impact on material availability, manufacturing and customer fulfillment. Support integration between Order Management, MRP, Inventory, Manufacturing and Warehouse operations.

Shipping & Softeon Integration:
Own the functional relationship between Oracle EBS Order Management/Shipping Execution and Softeon WMS. Support the end-to-end process from customer order, allocation and picking through packing, shipment confirmation and inventory update. Understand Oracle EBS shipping transactions including Pick Release, Delivery, Delivery Detail, Move Order and Ship Confirm. Troubleshoot integration and transaction issues between Oracle EBS and Softeon, including order, quantity, inventory and shipment discrepancies. Ensure shipment transactions are correctly reflected in Oracle EBS and flow downstream to invoicing and financial processes.

Solution Design & System Testing:
Design Oracle EBS solutions to address business requirements while leveraging standard functionality wherever possible. Configure and support Oracle EBS Order Management, Inventory, Shipping Execution and MRP functionality. Participate in prototyping, integration testing, UAT and implementation of new functionality. Develop test scenarios covering the complete flow from customer order → availability/MRP → allocation → warehouse execution → shipment → invoicing. Lead root-cause analysis of functional, integration, master-data and configuration issues.

Production Support & Continuous Improvement:
Provide day-to-day functional support for Oracle EBS O2C and Supply Chain processes. Troubleshoot complex production issues and drive permanent corrective actions. Develop process documentation, training materials and quick-reference guides. Partner with business users, technical teams and external system integrators to improve system reliability and business processes.

Compliance & Controls:
Support SOX and internal control requirements related to Order Management, Inventory, Shipping and financial processes. Support transaction reconciliation and audit activities across Oracle EBS and integrated systems.

Requirements

• Bachelor's Degree required, preferably in Information Systems, Supply Chain, Business or Accounting.
• Ideally 5+ years of experience with Oracle EBS delivery and support, preferably in manufacturing, distribution or retail.
• Strong hands-on experience with Oracle EBS Order Management, Inventory, Shipping Execution and MRP/Planning.
• Strong understanding of Order to Cash, Customer Service, warehouse and fulfillment processes.
• Experience with Oracle EBS integration to WMS platforms; Softeon experience is highly desirable.
• Successfully led at least two large, complex, full-lifecycle ERP implementations or major Oracle EBS transformation initiatives.
• Strong understanding of retail/distribution supply chain and customer fulfillment processes.
• Experienced at managing external consultants and system integrators.
• Strong understanding of Oracle EBS Order Management, Inventory, MRP, Shipping Execution and related Financial modules.
• Strong understanding of the end-to-end transaction flow from order entry through shipment and invoicing.
• Ability to troubleshoot complex issues across Oracle EBS, WMS and integration layers.
• Ability to translate business requirements into functional designs and system solutions.
• Highly organized with strong time management and ability to prioritize multiple responsibilities.
• Strong communication skills with the ability to explain complex technical and functional matters clearly.
• Ability to lead and influence cross-functional and multinational teams.
• Good understanding of Agile delivery.
• Ability to travel occasionally 2–4 times per year.
• Positive, resilient attitude with the ability to remain effective in a fast-paced, high-pressure environment.
• Strong ownership mentality with a demonstrated ability to independently drive results and follow through on commitments.
• Self-starter who requires minimal direction, proactively identifies priorities, and takes initiative to solve problems.
• Dependable and organized, with strong time-management skills and the ability to effectively manage priorities and deadlines.
• Demonstrates a collaborative approach and partners effectively with colleagues across the organization to achieve comm goals.

Nice To Haves

• Softeon experience is highly desirable.

Responsibilities

• Act as a key bridge between the business and digital team, ensuring Oracle EBS effectively supports customer order management, supply chain planning, inventory, warehouse and shipment execution.
• Focus on Order to Cash, MRP, Customer Service, Shipping Execution and integration with Softeon WMS in a retail/distribution environment.
• Be part of an internal ERP modernization team supporting and upgrading Oracle E-Business Suite (EBS) platforms in North America.
• Participate in global ERP implementation and transformation projects working closely with Customer Service, Supply Chain, Manufacturing, Warehouse and Finance teams.
• Support modernization and optimization of Oracle EBS Order Management and Supply Chain processes.
• Work with key users to understand customer order and fulfillment requirements and translate them into Oracle EBS functional solutions.
• Act as a process expert across Order Management, Customer Service, ATP, reservations, scheduling, order holds, backorders, cancellations and order changes.
• Support end-to-end O2C processes from customer order entry through shipment and invoicing.
• Understand the impact of order transactions on Inventory, Shipping, Costing, AR and GL.
• Support retail-specific requirements including customer pricing, multiple ship-to locations, partial shipments, backorders and fulfillment priorities.
• Support Oracle EBS Inventory, MRP and supply planning processes.
• Work with Supply Chain and Planning teams on demand/supply planning, replenishment, sourcing, safety stock, lead times and make/buy decisions.
• Analyze MRP recommendations and their impact on material availability, manufacturing and customer fulfillment.
• Support integration between Order Management, MRP, Inventory, Manufacturing and Warehouse operations.
• Own the functional relationship between Oracle EBS Order Management/Shipping Execution and Softeon WMS.
• Support the end-to-end process from customer order, allocation and picking through packing, shipment confirmation and inventory update.
• Understand Oracle EBS shipping transactions including Pick Release, Delivery, Delivery Detail, Move Order and Ship Confirm.
• Troubleshoot integration and transaction issues between Oracle EBS and Softeon, including order, quantity, inventory and shipment discrepancies.
• Ensure shipment transactions are correctly reflected in Oracle EBS and flow downstream to invoicing and financial processes.
• Design Oracle EBS solutions to address business requirements while leveraging standard functionality wherever possible.
• Configure and support Oracle EBS Order Management, Inventory, Shipping Execution and MRP functionality.
• Participate in prototyping, integration testing, UAT and implementation of new functionality.
• Develop test scenarios covering the complete flow from customer order → availability/MRP → allocation → warehouse execution → shipment → invoicing.
• Lead root-cause analysis of functional, integration, master-data and configuration issues.
• Provide day-to-day functional support for Oracle EBS O2C and Supply Chain processes.
• Troubleshoot complex production issues and drive permanent corrective actions.
• Develop process documentation, training materials and quick-reference guides.
• Partner with business users, technical teams and external system integrators to improve system reliability and business processes.
• Support SOX and internal control requirements related to Order Management, Inventory, Shipping and financial processes.
• Support transaction reconciliation and audit activities across Oracle EBS and integrated systems.

Benefits

• Medical, dental, and vision plans along with flexible spending accounts, short-term and long-term disability benefits, critical illness, accident insurance and life insurance.
• A 401(k) retirement plan and an employee stock purchase plan — both include a company match.
• Tuition reimbursement, caregiver, personal and parental leave, back-up care services, paid time off including volunteer time, a well-being program, and/or legal & identity theft protection.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level