Optometrist Assistant

194660 Axess Family Services•Akron, OH

50d•Onsite

About The Position

To provide direct, high-quality patient care to clinic patients and visitors and maintain a professional and friendly atmosphere. Acts as the Clinical Assistant to the Optometrist in providing patient care. AFS manages patient care using a team-based approach in our interactions with patients and working to achieve stated objectives and outcomes.

Requirements

High School Diploma or GED
Two years of optometric assisting - preferred
CPO Certification – Preferred
Compliance with AFS’ written standards, including its Compliance Program and Standards of Conduct and policies and procedures.

Responsibilities

Obtains and records patient medical histories, vitals, test results and other information for medical records while maintaining strict confidentiality.
Conducts exam pretesting procedures
Prepares treatment rooms for clinical examinations and assists practitioners with medical procedures and other patient care.
Complete patient registration, insurance verification, and process/scan/fax all necessary paperwork.
Collect and process co-payments at time of service, understand payment arrangement policy and assign accordingly.
Complete daily reconciliation of funds collected.
Check patients in & out in a timely manner and consult with clinical support and/or provider staff regarding walk-in patients.
Assist patients navigate insurance plans, process claims, and work to create payment plans when necessary.
Complete insurance eligibility process.
Answers phones and returns patient calls.
Schedules patient appointments
Adjusts and takes measurements for glasses
Verifies powers of glasses
Delivers compassionate support, attention, and assistance to patients and families.
Ensures compliance with all health care regulations, including HIPAA and OSHA.
Sterilizes equipment pre-examination and post examination.
Provides exemplary customer service to all patients
Manages supply inventory.
Other duties as assigned.