Team Vision - Optometric Technician

EssilorLuxottica Group•Wheaton, IL

1d•$20 - $28•Onsite

About The Position

Rosin Eyecare, founded in 1930, is dedicated to providing excellent eye health services and exceptional vision. With a focus on treating patients like family, Rosin Eyecare has expanded across the region, offering comprehensive eye exams, stylish glasses, contact solutions, and various eye health checkups. The company utilizes cutting-edge technology and modern approaches to eye care. As part of the team, employees receive tailored professional development opportunities. Rosin Eyecare is a part of EssilorLuxottica, a global leader in vision care products, eyewear, lens technology, and digital solutions, with a community of over 200,000 employees worldwide. The Optometric Technician plays a crucial role in ensuring patients receive the highest quality Optometric care during eye exams. This position enhances the patient experience by effectively connecting the doctor and other primary care functions.

Requirements

High School graduate or equivalent
2+ years’ experience in optometry, ophthalmology or healthcare setting
Knowledge of optical and medical terminology
Understanding and utilization of optical equipment and diagnostic testing (pre-exam testing, pretesting, visual acuity, etc.)
Coaching skills
Strong communicator and listening skills
Problem solving ability
Organization skills
Strong interpersonal skills
Ability to assess priorities, address multiple tasks and deadlines in fast-paced environment
Ability to work autonomously
Knowledge of office environment
Strong basic math skills

Nice To Haves

Experience in healthcare
Previous experience in customer service, retail and/or optical
Optometric technician certification

Responsibilities

Assists with patient care and eye exams, including managing patient records and supporting patient flow throughout the exam.
Performs various tests to aid the optometrist with vision examinations including but not limited to visual acuity measurements, depth and color perception test, and retinal imaging.
Performs tests to aid the optometrist in accurate diagnosis and treatment for the patient in appropriate time frame.
Reviews prescriptions and/or patient information carefully; identifies special needs; consults with Optometrists, Optician or Practice Manager when necessary.
Identifies situations involving dissatisfied patients and acts quickly for resolution.
Performs work accurately and thoroughly despite time pressure and patient volume.
Handles and files all patient records in an organized and efficient manner in accordance with practice standards and HIPAA.
Supports contact lens exams and orders, including but not limited to contact lens care, trial inventory and patient orders.
Effectively utilizes appointment book/scheduling procedures and computer operation/ procedures.
Operates the point-of-sale system, inputting patient information with accuracy and attention to detail. Creates and tenders sales transactions, by following operational processes and standards.
Maintains safe working environment for all team members and patients.
Supports compliance of visual merchandising in the exam lanes, assessment room and contact lens area.
Adapts to various examination scenarios and is personable with patients and staff.
Performs all pre-examination testing with accuracy and attention to detail; takes initiative to explain all measurements and answer any questions the patient may have.
Responsible for maintenance and disinfection of equipment; provides clinical support to the Optometrist as needed.
Works weekends and evenings in support of the business needs (varies by location).
Adheres to attendance and daily time keeping requirements.
Adheres to all company policies and procedures.
Consistently maintains proper dress code.
Performs other functions as assigned by Practice Manager or business needs.