Optometric Technician - Training Provided!

Eye Care Partners•Wichita, KS

6d•Onsite

About The Position

An Optometric Technician is a valuable asset to an optometrist as they assist in providing a world class Total Patient Experience. This team member is able to handle a wide range of duties while using optical equipment to perform the initial testing needed to prepare a patient for an exam with an Optometrist. Our offices are open Monday-Friday 7:30am-6pm, Saturday 8am-12pm. You will not work all of these hours, but you must have open availability to work any shift within these hours. You may have to work a little earlier/later as needed.

Requirements

High School Diploma or GED Equivalent
Favorable result on Background Check
Basic computer skills
Strong customer service skills
Excitement to learn and grow
Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience
Must be able to provide proof of identity and right to work in the United States
Professional in appearance and actions
Logical and Critical thinking skills
Customer-focused with excellent written, listening and verbal communication skills
Enjoys learning new technologies and systems
Detail oriented, professional attitude, reliable
Favorable result on Background check
Exhibits a positive attitude and is flexible in accepting work assignments and priorities
Meets attendance and tardiness expectations
Management and organizational skills to support the leadership of this function
Ability to follow or provide verbal & written instructions with sufficient grammar and spelling skills to avoid mistakes or misinterpretations
Interpersonal skills to support customer service, functional, and team mate support need
Able to communicate effectively in English, both verbally and in writing
Ability for basic to intermediate problem solving, including mathematics
Basic to intermediate computer skills
Proficiency with Microsoft Excel, Word, and Outlook

Nice To Haves

Associates or Bachelor’s degree in Business Administration or Healthcare Management preferred
Previous medical office experience preferred
Previous optometric experience strongly preferred

Responsibilities

Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support
Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
Comply with all company policies and procedures including HIPAA
Practice urgency at all times placing value on a patient’s time, as well as the doctor’s time and schedule
Operate manual lensometer, auto-lensometer, autorefractor/keratometer, retinal camera, visual field, GDX or OCT
Follow scripting for testing equipment (photos, visual fields, visual activity, etc.)
Clean all examination equipment including tonometer tip
Set phoropter to patient RX or re-set to plano (per doctor’s request)
Ability to interact with all levels of employees in a courteous, professional manner at all time
General office duties and cleaning to be assigned by manager
Desire to gain industry knowledge and training
Demonstrates initiative in accomplishing practice goals
Consistently creating a positive work environment by being team-oriented and patient-focused
Commitment to work hours that meet the needs of the business which may include weekends, schedule changes or an extended schedule
Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service
Performs other duties that may be necessary or in the best interest of the organization
Facilitate patient flow
Assist the doctor in preliminary testing
Verify medical and vision insurances
Effectively communicate with patients, doctors, and managers
Answer inquiries through phone, email, and in-person requests