Optometric Technician

Elica Health Centers • Sacramento, CA

5d • Onsite

About The Position

Join Elica’s mission and become a part of a team where every day is an opportunity to make a positive impact in your community! At Elica Health Centers, we share a common goal: provide the best possible patient care to our growing community! Our passion extends throughout Elica, from the exceptional healthcare services we provide to our underserved patients at our Community Health Clinics and state-of-the-art mobile medicine program, Health on Wheels, to our Resource Center where we empower patients and members of the community to connect with resources to help them build healthy and full lives. Elica is excited to be expanding our services offered to include Vision Services! Apply to be part of establishing this new and exciting service for our patients. WHAT YOU'LL DO: The Optometric Technician will need to work in a fast-paced medical optometric setting located within a Federally Qualified Health Center. The Optometric Technician will be responsible for direct patient care in the clinical and optical setting and be comfortable assisting patients of all ages including infants and geriatric patients of various non-English ethnic backgrounds. The Optometric Technician may also be called upon to perform a wide variety of front desk tasks such as registering new patients, scheduling appointments, handling insurance forms, accepting payments, screening telephone calls, and verifying insurance for patients as needed.

Requirements

• High School diploma or GED required
• Minimum 1 year of experience as a Optometric Technician required
• Knowledge of optometric equipment and testing best practices
• Previous experience with Electronic Health Records systems, EPIC preferred
• Insurance verification experience preferred
• Understand and maintain HIPAA standards of privacy and confidentiality
• Knowledge of the laws and standards governing the ophthalmic field
• Knowledge of Medicare, Medi-Cal, and vision insurance plans preferred
• Excellent interpersonal skills and ability to communicate clearly and effectively with patients, staff, managers and doctors
• Strong customer service skills to deliver services in a culturally sensitive manner for our non-English speaking patients
• Understanding of the anatomy of the eye as well as normal, abnormal vision and perception
• Strong organizational skills
• Intermediate computer literacy required
• Bilingual strongly preferred (especially in Russian, Spanish, Farsi/Dari)
• Must have a current and valid California driver’s license and the ability to provide proof of personal auto insurance on the vehicle driven during working hours
• External hires must provide proof of immunizations (Hepatitis B, MMR, Varicella & Tetanus), tuberculosis clearance, and proof of COVID-19 vaccination status prior to their scheduled start date
• Position is subject to criminal background investigation and drug screen

Nice To Haves

• EPIC preferred
• Insurance verification experience preferred
• Knowledge of Medicare, Medi-Cal, and vision insurance plans preferred
• Bilingual strongly preferred (especially in Russian, Spanish, Farsi/Dari)

Responsibilities

• Perform preliminary and ancillary testing on patients prior to seeing the optometrist (including, but not limited to, auto-refraction, automated visual field screenings and visual acuity) and dilation
• Perform other testing and duties as needed by the optometrist, such as referrals
• Clean exam rooms and lab between patient visits according to protocol
• Assist with maintenance and inventory of equipment, supplies, and restock exam rooms
• Assist with a variety of duties within the vision clinic including but not limited to patient intake and outtake, screening patients, scheduling appointments, and verifying insurance, as needed
• Maintain accurate records of patient care, condition, progress, concerns and medical history
• Maintain infection control standards
• Assist with assessments required for visits, audits, and other regulatory guidelines
• Review prescriptions and/or patient information carefully and identify special needs
• Consult with the Optometrist when necessary
• Help coordinate communication with various optical labs or community agencies
• Communicate with different pharmacies, other departments within the health center, and ophthalmology surgery centers
• Attend on-site/off-site community engagement activities and on-site/off-site clinic events and meetings, as needed
• Perform other duties as assigned

Benefits

• Medical, Dental & Vision Insurance – Choice of PPO medical plans through Anthem Blue Cross, including a Premier PPO option with $0 in-network out-of-pocket costs, plus dental and vision coverage
• Health Plans include care navigation and provider support resources to help with finding care, understanding benefits, and billing questions
• Coverage options are available for individual and family tiers
• Paid Time Off – Up to 3 weeks of vacation in the first year, plus 7 paid holidays and 1 floating holiday
• Retirement – 403(b) plan with up to 4% employer match and immediate vesting
• Ancillary & Voluntary Benefits – Employer-paid life insurance, Employee Assistance Program (EAP), Flexible Spending Accounts (Health Care & Dependent Care), and optional supplemental benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED