Optometric Assistant
About The Position
A Visionworks OD Tech/Optometric Assistant is the very face of our Exam Practice and is dedicated to ensuring the best possible journey for every patient. This person is trained and knowledgeable about eye health and preliminary testing, optics, our products/services and managed vision care. The OD Tech personally takes the patient through the first steps of the Visionworks experience ensuring their eye exam needs are met in a simple, human and bold way. The role also involves executing day-to-day operational activities to support the store's exam lane maintenance and patient experience goals, including restocking inventory, cleaning equipment, and answering phones to meet additional patient needs, and may require opening or closing the store/office as needed.
Requirements
- HS diploma, GED or equivalent related job experience
Nice To Haves
- Related customer or patient experience preferred
Responsibilities
- Maintain complete and accurate patient records before conducing preliminary testing
- Introduce patient to OD and provide OD with important patient information
- Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs
- Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals including: restocking inventory, cleaning equipment, and answering phones to meet additional patient needs
- Will open/close the store/office to support business as needed
Benefits
- Vision Coverage
- Paid Parental Leave
- Bereavement Leave
- 401 (k) Savings Plan
- Paid Time off
- Milestone anniversary awards
- Medical, Dental for Full Timers
- exclusive employee discounts
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
