Optometric Assistant
About The Position
The Visionworks Clinical Specialist (CS)/Optometric Assistant is the face of the Exam Practice, dedicated to ensuring the best possible journey for every patient. This role requires training and knowledge in eye health, preliminary testing, optics, products/services, and managed vision care. The CS guides patients through the initial steps of the Visionworks experience, ensuring their eye exam needs are met in a simple, human, and bold manner. This includes maintaining patient records, conducting preliminary testing, introducing patients to the Optometrist (OD), and transitioning patients to the sales floor. The role also involves executing daily operational activities such as maintaining the exam lane, restocking inventory, cleaning equipment, and answering phones to support patient needs.
Requirements
- HS diploma, GED or equivalent related job experience
Nice To Haves
- Related customer or patient experience preferred, but not necessary
Responsibilities
- Maintain complete and accurate patient records before conducting preliminary testing
- Introduce patient to OD and provide OD with important patient information
- Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs
- Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals including restocking inventory, cleaning equipment, and answering phones to meet additional patient needs
Benefits
- Vision Coverage
- Paid Parental Leave
- Bereavement Leave
- 401 (k) Savings Plan
- Paid Time off
- Milestone anniversary awards
- Medical, Dental for Full Timers
- Exclusive employee discounts
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
