Optician - Kenosha

Advocate Health and Hospitals Corporation•Kenosha, WI

4h•Hybrid

About The Position

The Optician is responsible for interpreting prescriptions and assisting patients in selecting appropriate eyewear. This role involves taking optical measurements, fitting all eyewear, and instructing patients on cleaning and handling. The Optician evaluates patient needs for lens types, repairs, adjusts, and dispenses prescription lenses and frames, while ensuring the quality of all eyewear before dispensing. Additionally, the role supports inventory maintenance, department equipment upkeep, and accurate patient record-keeping, including charges and third-party coverage. The Optician also assists in report preparation, such as daily deposits and inventory reports. A key aspect of this role is demonstrating knowledge and skills appropriate for the age of the patients served, understanding principles of growth and development across the lifespan, and assessing patient status to meet age-specific needs.

Requirements

Requires 1 year of experience in an optician role that includes dispensing eyeglasses, knowledge of equipment, lenses, frames and new optometry technology.
Basic computer skills including experience using mainframe or personal computer, which includes Microsoft Office and Windows applications.
Good customer service and communication skills.
Ability to communicate clearly with staff and patients through personal contact, telephone and writing.
Ability to establish and maintain effective working relationships with patients, physicians, and other allied health care personnel.
Must possess a high degree of accuracy and attention to detail.
Ability to read, interpret and apply departmental policies and procedures.
Ability to apply written guidelines and work practices to make decisions and solve problems.
Skilled in the instruction of cleaning and handling eyewear.
High School Graduate.

Nice To Haves

Some travel may be required to cover other locations.

Responsibilities

Interprets prescriptions and assists patients in selecting appropriate eyewear.
Takes optical measurements.
Measures and fits all eyewear.
Instructs patients in cleaning and handling of eyewear.
Evaluates patients with assistance in lens type based on their needs.
Repairs, adjusts and dispenses prescription lenses and frames.
Inspects all eyewear to ensure quality prior to dispensing to patient.
Assists with maintenance of material and supply inventory.
Assists in care and upkeep of department equipment, supplies and work area.
Maintains accurate and up-to-date patient records.
Files records, which include patient charges and applicable third party coverage of eyewear.
Assists in the preparation and writing of reports including daily deposits, inventory reports, and other reports as needed.
Demonstrates knowledge and skills necessary to provide care appropriate to the age of the patients served.
Demonstrates knowledge of the principles of growth and development over the life span and possesses the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures.

Benefits

Comprehensive suite of Total Rewards: benefits and well-being programs
Competitive compensation
Generous retirement offerings
Programs that invest in your career development
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program