Vision Associates - Optician

EssilorLuxottica Group•Fallowfield Township, PA

1d•Onsite

About The Position

Vision Associates is seeking an Optician to provide superior patient care and ensure excellent vision care is provided to every patient. The practice fosters a work culture that supports teamwork and builds upon the skills and talents of its employees, valuing individuals of integrity who are positive, dependable, and flexible. They offer a positive and supportive work culture, tremendous incentive opportunities, and support professional development. The practice strives to improve the quality of life for patients by providing the finest in eye care, expert optical professionals, and an inviting environment. They offer a wide range of vision care services including full-scope optometric patient care, ocular disease management, routine comprehensive eye exams, refractive services, and Vision Therapy. The Optometrists utilize their knowledge, efficiency, and the most modern technology to provide the best vision for everyone. The practice is part of TeamVision, a Management Service Organization within EssilorLuxottica, a global leader in the design, manufacturing, and distribution of ophthalmic lenses, frames, and sunglasses. Together, they provide operational excellence to eyecare professionals with an aim to be the leading eye care provider in our community.

Requirements

High School graduate or equivalent
Strong customer service skills: communicator, listener, and team builder
Strong basic math skills
Sales skills
Embraces new technology and change

Nice To Haves

Familiarity with technology, such as point-of-sale, patient record systems, and other software applications

Responsibilities

Custom fits glasses and precisely places prescription in lenses.
Acts as a leader in optical acumen that provides a voice for peers.
Takes and records measurements, adjusts or fits eyewear correctly, thorough and exact in details; ensures finished eyewear meets standards and patient requirements.
Explores the needs and priorities of patients by asking open ended questions.
Anticipates problems; explores underlying reasons for patient issues; strives to develop long-term solutions to problems and ensures patients are satisfied and expectations are exceeded. Acts quickly for resolution. Partners with management as necessary.
Possesses the ability to multi-task and manage time with competing priorities.
Operates the point-of-sale system, inputting patient information with accuracy and attention to detail.
Commits to delivery date and time, seeks feedback and ask for referrals.
Takes ownership to achieve exceptional results on individual and team goals.
Presents, celebrates and educates at time of dispense.
Takes pride in dispensary appearance, shows initiative to keep clean, attractive and organized. Secures and protects company assets within control.
Effectively collaborate with all doctors and practice staff on a daily basis to ensure high level partnership for patient care
Informs management of safety opportunities; demonstrates safe work practices.
Possesses a “can do” spirit and strong drive for results; self-motivated with a desire for continual learning and improvement.
Adheres to company policies and procedure, including but not limited to discounting, promotions and inventory management.
Works weekends and evenings in support of the business needs (varies by location).
Adheres to attendance and daily time keeping requirements, all company policies and procedures.
Foster positive working relationships with the practice, communicating any concerns promptly to the Manager.
Consistently maintains proper dress code.
Performs other duties as assigned by Manager or as business needs.