Optician

Orlando Health • Wesley Chapel, FL

1d • Hybrid

About The Position

Assists patients in the Optical Department with their optical needs. This position travels to Land O' Lakes & Tampa.

Requirements

• High School Diploma or equivalent required.
• Optician’s License
• Excellent interpersonal and communication skills
• Excellent telephone etiquette
• Strong computer proficiency
• Demonstrated ability to lead people and get results through other

Responsibilities

• Performs preliminary duties: Greets patients professionally, cheerfully, and in a timely manner.
• Verifies patient’s insurance coverage.
• Obtains authorizations.
• Pulls previous files.
• Updates patient demographics as needed.
• Verifies HIPAA and Privacy signatures are obtained.
• Answers phone promptly and professionally.
• Makes appointments for lens technician and I&R training.
• Takes messages and follows through.
• Handles customer needs and requests efficiently.
• Promptly and cheerfully assists patients with frame selection.
• Demonstrates product knowledge.
• Shows ability in prescription analysis, and guides patient to the products and materials most suitable for their prescription.
• Accurately prices orders.
• Shows skill in the adjusting and fitting of eye wear.
• Problem solves in resolving patient issues with eye wear.
• Performs Insertion/Removal training for contact lens wearers.
• Orders frames, lenses and contact lenses.
• Accurately posts charges.
• Collects monies and posts payments.
• Balances journal and locks it each day.
• Creates a journal for the next day.
• Secures deposit at the end of the day.
• Logs off Intergy and out of computer before leaving.
• Maintains an organized and clean work area.
• Empties HIPAA container into destruction bin.
• Restocks frames at end of day.
• Dusts frame shelves monthly.
• Keeps up with filing on a daily basis.
• Performs other incidental and related duties as required and assigned.

Benefits

• Tuition reimbursement
• Public Service Loan Forgiveness (PSLF)
• Leadership development programs
• Comprehensive medical, dental, vision
• Free virtual visits
• Well-being programs
• Up to 5% employer match on retirement contributions
• Four weeks of paid parental leave
• PTO
• Flexible leave options
• Fertility benefits
• Adoption assistance
• Backup care for children/elders/pets
• Pet insurance

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED