Optician - The Village at Newtown

Warby Parker•Newtown, PA

6d•Onsite

About The Position

Warby Parker is looking for skilled and enthusiastic Opticians to join their growing team. In this role, you will become an expert in the brand and its products, delivering extraordinary customer service to help people see and feel confident about their eyewear. You will collaborate with motivated individuals and have access to career-advancing resources and benefits. The ideal candidate is a lifelong learner eager to contribute to Warby Parker's growth.

Requirements

A licensed dispensing optician in states that require a license (or an ABO-certified optician in non-licensing states)
Passionate about the eyewear and retail industries
A clear, effective, and professional communicator
Dedicated to going above-and-beyond to make customers and teammates happy
An energetic, positive team player able to adapt in a fast-paced, ever-changing work environment
Extremely detail-oriented and capable of juggling a wide range of responsibilities
Open-minded and constantly learning
Someone who takes their work seriously, but not themselves
Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE)

Responsibilities

Work directly with customers to help meet all of their eyewear needs
Take and record measurements, adjust and fit eyewear, and execute these details with flawless accuracy
Check that finished eyewear meets optical standards, as well as customer requirements and requests
Explain prescription terminology and product offerings to customers
Work with the team to ensure all customers receive exceptional service
Help customers choose the best frames and lenses based on their prescription needs, face fit, personal style, and lifestyle
Collaborate with the team to form best practices for sales and customer service
Represent the brand to educate others and generate excitement about company values and mission