Optician I - Eye Doctors - Guilford

Keplr Vision • Guilford, CT

18h • Onsite

About The Position

The primary responsibility of this position is to ensure that all patients are receiving the best quality of care at all times. This role involves reviewing physician's prescriptions, educating patients on lens options, managing inventory, performing eyewear adjustments and repairs, and placing optical orders. The ideal candidate will possess excellent customer service skills and a professional demeanor.

Requirements

• Excellent customer service skills
• Excellent personal presentation
• Good organizational and multitasking abilities
• Coachable-open to feedback and continual improvement
• Flexible and adaptable
• Professional phone and office etiquette required

Nice To Haves

• Optical experience is preferred but not necessary-we will train the right person

Responsibilities

• Review Physician’s prescriptions and orders based on medical charts
• Educate patients on their corrective lens options and help them make a choice that fits their medical needs as well as lifestyle preferences
• Provide honest but compassionate feedback about aesthetic choices in frames
• Achieve sales goals and quotas as determined by office staff while attending to patients’ specific needs and desires
• Manage inventory of frames and contact lenses to ensure optimum customer satisfaction and product variety
• Communicate with physician with questions or concerns about prescriptions and other eye-related issues
• Perform adjustments and repairs of eyewear
• Place optical orders with a general understanding of insurance benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees