Optician Eyewear Specialist Full-Time

Midwest Eye Consultants • Angola, IN

1d • Onsite

About The Position

Join Midwest Eye Consultants as an Optician! This role involves educating patients on lens technology, assisting with eyewear selection to match personal style, and providing an enjoyable shopping experience. You will utilize administrative skills for insurance co-pays and lab orders, and creative talents for maintaining merchandise displays. This position blends a love for fashion and style with a passion for helping people.

Requirements

• Passion for style and providing exceptional patient experiences.
• Ability to communicate and provide superior customer service that fosters long-lasting relationships.
• Creative design skills in the creation and maintenance of displays of optical merchandise and inventory.
• Strong administrative skills in completing tasks such as calculating co-pays, reviewing insurance eligibility, and preparing work orders for the optical lab.
• Visual and verbal acuity to determine the accuracy, neatness, and thoroughness of the work assigned.
• Ability to lift up to 15 pounds on a regular basis from floor to waist, 5 pounds from waist to shoulder, and 5 pounds from shoulder to overhead.

Responsibilities

• Assist patients in the selection process of spectacles, providing education on quality choices, lens selection, and frame styling to fit their lifestyle and prescription.
• Calculate insurance co-pay based on insurance eligibility.
• Accurately enter spectacle orders; ensure timely delivery by monitoring status on a daily basis.
• Receive spectacle orders into system, verify order, notify patients, and schedule dispensing.
• Contact patients for follow up on progress of adapting to dispensed eyewear and prescribed contacts.
• Perform spectacle adjustments and repairs when necessary.
• Troubleshoot patient concerns with eyewear when necessary.
• Educate patients on the care of prescribed eyewear.
• Maintain inventory pertaining to all aspects of the optical retail area, including lab supplies. Report inventory as required.
• Maintain displays of optical merchandise.
• Monitor patient flow throughout appointment, properly communicating delays to other departments.
• Perform other duties and assume various responsibilities as determined by the doctor and practice leadership.

Benefits

• Starting wage based on knowledge, skills, and experience
• 6.5 paid holidays per year
• Approximately 10 days of PTO within first year
• Full slate of benefits to include health, dental, vision, and 401k
• Growth and wage increase through company paid certification program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed