Optician / Eyewear Consultant (Part Time)

Midwest Eye Consultants•Toledo, OH
•Onsite

About The Position

The Optician / Eyewear Consultant helps patients select eyewear suited to their prescriptions, lifestyles, and preferences, while providing attentive, personalized service. The role explains doctors’ recommendations and lens options, supports accurate order processing and patient follow-up, and helps patients adapt to new eyewear and prescribed contact lenses. The position also performs eyewear adjustments and minor repairs, troubleshoots patient concerns, maintains merchandise displays and inventory, and supports efficient daily operations in a professional eye care office. The company offers a paid certification program with opportunities for wage increases as skills develop.

Requirements

  • High school diploma or equivalent.
  • Strong communication and relationship-building skills.
  • Attention to detail and the ability to complete administrative tasks accurately.
  • Interest in eyewear, fashion, and helping patients find the right solutions.
  • Positive, team-oriented approach to work.

Nice To Haves

  • One to two years of relevant experience preferred.
  • Customer service experience preferred.
  • Previous optician experience is a plus.

Responsibilities

  • Guide patients through frame and lens selections based on their prescriptions, lifestyles, and preferences.
  • Explain doctors’ recommendations and educate patients about lens options and eyewear quality.
  • Help patients choose frames that balance comfort, function, and personal style.
  • Build positive relationships by providing attentive, personalized service.
  • Calculate patient co-pays based on insurance eligibility.
  • Enter spectacle orders accurately and monitor their progress to support timely delivery.
  • Receive and verify completed orders in the system, notify patients, and coordinate dispensing appointments.
  • Follow up with patients to check how they are adapting to new eyewear and prescribed contact lenses.
  • Perform eyewear adjustments and minor repairs as needed.
  • Troubleshoot eyewear concerns and help patients find appropriate solutions.
  • Maintain attractive, organized displays of optical merchandise.
  • Monitor inventory for eyewear, optical merchandise, and lab supplies, reporting inventory information as required.
  • Help maintain efficient patient flow and communicate delays appropriately.
  • Partner with the office manager, team lead, and doctors to support the needs of the practice.
  • Take on additional responsibilities as assigned.

Benefits

  • Starting pay based on experience.
  • 6.5 paid holidays per year.
  • Up to approximately 10 days of paid time off during the first year.
  • Health, dental, and vision insurance.
  • 401(k).
  • Company-paid certification program with opportunities for wage increases as skills develop.
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