This position provides member service by acknowledging the member, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting the company's products and services. The role involves maintaining merchandise presentation, the sales floor in the Optical area, and receiving and stocking merchandise. It also includes operating hardware like cash registers, processing member purchases, and handling payments, returns, refunds, and exchanges. A key part of the role is selling Optical products and services by assisting members with purchasing decisions, measuring, adjusting, and repairing frames and lenses, completing eyewear/contact lens orders, identifying and verifying prescription information, collecting payments for doctor services, and performing and recording results of optometric pretests. The role emphasizes respecting individuals by embracing differences, creating a workplace of belonging, strengthening the team through development and mentorship, and recognizing contributions. It also involves acting with integrity by maintaining high standards, modeling company values, and supporting the company's goal of becoming a regenerative company. The role requires serving customers and members by delivering results, making decisions based on reliable information, and balancing priorities. It also encourages striving for excellence by displaying curiosity, taking calculated risks, and driving continuous improvement.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed