Optical Technician / Optician

Clarkson Eyecare • Virginia Beach, VA

7h

About The Position

An Optical Technician achieves a world-class Total Patient Experience that maximizes retail sales while supporting patients’ medical needs. The role dispenses and fits glasses and contact lenses based on prescriptions from Optometrists and Ophthalmologists, connecting patients’ needs with available goods and services. The position also supports patient selection, measurement, dispensing, repair, and adjustment of eyewear.

Requirements

• At least one year of experience in a position interacting with customers or patients, or an equivalent combination of education and experience.
• High school diploma or GED.
• Favorable background check result as required by state.
• Proof of identity and authorization to work in the United States.
• Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
• Ability to perform the physical activities described, including lifting, carrying, pushing, and pulling items up to 25 pounds; fine motor tasks; and visual and auditory tasks.

Nice To Haves

• Previous medical office experience.
• Previous ophthalmic experience.
• ABO certification.
• NCLE certification.

Responsibilities

• Deliver the Total Patient Experience and build relationships with patients while providing medical support.
• Determine patient wants and needs and sell products and services to exceed expectations.
• Help patients select frames based on style, color, facial and eye measurements, and optical prescriptions.
• Operate auto-lensometers and manual lensometers.
• Educate patients and recommend lenses, lens coatings, and frames suited to their needs.
• Accurately collect optical measurements, including bridge, eye size, temple length, segment heights, vertex distance, pupillary distance, and pantoscopic tilt.
• Dispense patient orders and repair and adjust patient frames.
• Dispense all glasses and contact lens orders using the current process.

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• Life insurance
• 401(k) with employer matching
• Paid time off
• Paid holidays
• Paid maternity leave
• Competitive base pay
• Employee discounts

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED