Optical Sales Associate / Optician

Eye Care Partners • Midwest City, OK

2d • Onsite

About The Position

The Optician helps deliver a world-class Total Patient Experience by maximizing retail sales while supporting patients’ medical needs. The role involves dispensing and fitting glasses and contact lenses based on prescriptions from optometrists and ophthalmologists, and connecting patients’ needs with the products and services offered. The position is with Precision Vision in Midwest City, Oklahoma. The office is open Monday through Friday, 8 a.m. to 5 p.m.; employees may occasionally need to work earlier or later as needed.

Requirements

• High school diploma or GED.
• One year of experience in a customer-interactive position, or an equivalent combination of education and experience.
• Communication, interpersonal, and negotiation skills.
• Ability to read, analyze, and interpret insurance forms.
• Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees.
• Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
• Ability to meet the role’s physical requirements, including lifting, carrying, pushing, and pulling items up to 25 pounds; strong fine motor skills and full use of hands; and visual and auditory acuity.

Nice To Haves

• Current ABO/ABOC and NCLE certifications, or ability to obtain them within the first two years of employment.

Responsibilities

• Build relationships with patients and provide medical support while carrying out the Total Patient Experience.
• Determine patients’ wants and needs and sell products and services to exceed their expectations.
• Help patients select frames based on style, color, facial and eye measurements, and optical prescriptions.
• Operate auto-lensometers and manual lensometers.
• Educate patients and recommend lenses, lens coatings, and frames suited to their needs.
• Accurately collect optical measurements, including bridge, eye size, temple length, segment height, vertex distance, pupillary distance, and pantoscopic tilt.
• Dispense patient orders and repair and adjust frames.
• Dispense glasses and contact lens orders in E360.
• Follow job aids and policies.
• Clean and organize frames and maintain fully stocked, well-presented areas.
• Follow protocols to keep frame inventory accurate.
• Complete general office duties and cleaning assigned by the manager.
• Assist with other office duties as needed.
• Comply with HIPAA requirements and applicable privacy policies and procedures.

Benefits

• Medical, vision, dental, and life insurance.
• 401(k) with employer matching.
• Paid time off.
• Paid holidays.
• Competitive base pay.
• Optical certification reimbursement.
• Paid maternity leave.
• Employee discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED