Optical Systems Manufacturing Process Writer

Optimax Systems•Ontario, NY

8d•Onsite

About The Position

The Manufacturing Process Writer captures, documents, and translates complex manufacturing procedures and expert knowledge into clear, concise work instructions and standard operating procedures for production operators. The role helps preserve institutional knowledge, standardize processes, and give operators the information and resources needed to perform tasks accurately, efficiently, and safely. The writer works with subject matter experts—including engineers, senior technicians, and experienced operators—to capture process steps and practical know-how. The position develops and revises manufacturing documentation, conducts interviews and job-shadowing sessions, transfers knowledge into accessible written and visual materials, and validates documents with operators and production staff. It also involves document control, compliance with quality and regulatory standards, and ensuring instructions identify necessary materials, safety equipment, and quality checkpoints. Advancement through the Process Writer ranks is based on increasing education, experience, industrial, math, and computing skills, responsibility, and leadership effectiveness. The work takes place in a manufacturing environment and may involve different production areas, variable noise, oils and solvents, moving mechanical parts, and fumes. The employee generally works in and helps maintain a clean environment; area-specific safety training may be required. The role requires frequent standing, walking, stooping, kneeling, crouching, and communication, as well as periods of sitting or standing and visual and manual dexterity capabilities. Optimax offers competitive compensation based on experience and a benefits package. Employment is subject to export-control compliance requirements; applicants must be a U.S. Person under applicable regulations or eligible to obtain required authorizations.

Requirements

Bachelor's degree in Technical Writing, Communications, Engineering, or a related technical field, or an equivalent combination of education and experience.
At least 2 years of relevant experience in technical writing or process documentation; manufacturing or high-reliability electronics experience is preferred.
Ability to synthesize technical information and express it in clear, simple, user-friendly language.
Proficiency with document-creation software such as Microsoft Word and Excel, and with content visualization tools.
Strong verbal and written communication skills and ability to build effective relationships with cross-functional teams.
Excellent organizational skills and attention to detail.
Must be a U.S. Person under applicable regulations or eligible to obtain required export-control authorizations.
Ability to meet the position's stated physical demands, including frequent standing, walking, stooping, kneeling, crouching, communication, visual tasks, and manual dexterity.

Nice To Haves

Knowledge of Lean Manufacturing and Six Sigma methodologies.
Experience in the optics industry and with clean-room practices.
Experience with document management systems, manufacturing execution systems, and/or enterprise resource planning systems.
Experience in a manufacturing or high-reliability electronics environment.

Responsibilities

Write, review, and revise manufacturing documentation, including standard operating procedures, work instructions, training manuals and guides, and visual aids, charts, and diagrams.
Conduct structured interviews, job shadowing, and observation sessions with subject matter experts to gather process details, procedures, and best practices.
Translate complex information into simple, accessible, graphically supported procedures for operators at all skill levels.
Collaborate with experts and engineering teams to create or capture photographs, videos, drawings, and diagrams for documentation.
Review and test drafted documents with operators and production staff, incorporate feedback, and improve documentation usability and accuracy.
Follow version-control procedures and manage documents in a manufacturing execution system, enterprise resource planning system, or other document control system.
Ensure documentation meets applicable regulatory and quality standards, such as ISO and GMP.
Ensure instructions include required materials, safety equipment, and quality checkpoints.