Optical Store Customer Service Specialist

REFUAH HEALTH CENTER INCVillage of Spring Valley, NY
$20 - $22Onsite

About The Position

Refuah Health is a federally qualified health center offering comprehensive care in Rockland and Sullivan Counties. We are over one hundred healthcare professionals strong with three decades’ experience providing unparalleled patient care. As an FQHC, we specialize in accessible and affordable care for low income and high-risk residents. We believe in the power of people to create great care and we are inviting the best to build their career with us! We offer flexible schedules for maximum work-life balance and no experience is required as full training is provided.

Requirements

  • Ability to deal with fast paced environment
  • Ability to multitask
  • Excellent interpersonal skills and customer service skills
  • Ability to prioritize with good problem solving skills

Nice To Haves

  • No experience required. Full training provided.

Responsibilities

  • Maintains filing system in area of assignment both hard copy and electronic
  • Create, update and take payments for optical orders
  • Assist with insurance verification and authorizations
  • Performs general clerical duties to include but not limited to: photocopying, faxing, scanning, mailing, filing, processing orders and payment
  • Answers, screens, and transfers inbound phone calls and emails
  • Coordinates special projects as directed
  • Maintains confidentiality of information at all times
  • Complies with applicable policies and procedures and supports the Compliance Program
  • Contributes to organizational operations by performing other duties as may be required

Benefits

  • Competitive Compensation
  • Full benefits, including life, health, dental, and vision coverage
  • 403B plan
  • NHSC loan repayment and NYS Public Loan Forgiveness
  • Flexible Spending Accounts
  • Health Reimbursement Cards
  • Generous PTO accruals
  • Up to 13 Paid Holidays
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