Optical Sales Associate

Shoptikal, LLC • Alexandria, MN

11d • $15 - $21 • Onsite

About The Position

Shopko Optical is seeking a Full-time Optical Sales Associate to join our team in Alexandria, MN. This role offers an opportunity to provide great customer service and patient care while growing your career. On-the-job training is provided, and no prior experience is necessary.

Requirements

• High School Graduate or equivalent.
• Maintain license as required by state.
• Complete Shopko OCE Certification requirements and calendar modules.
• Able to handle multiple customer interactions/phone calls at a time.
• Able to work with patient eyewear needs including analyzing prescriptions, repairs and adjustments and lifestyle dispensing.
• Ability to effectively communicate at all levels within the organization through written and two-way verbal communication.
• Able to read and write at a high school graduate level.
• Able to sit or stand for extended periods of time.
• Able to operate various office equipment (e.g., personal computer, telephone, fax machine, copier, etc.).
• Ability to lift 10 to 20 pounds.
• Ability to see (Near, Distance, Color, and Depth Perception).
• Manual and finger dexterity, as well as hand/arm steadiness.
• Ability to grip and hold items.
• Good eye and hand coordination.
• Able to operate a cash register, various optical equipment and tools.
• Able to work normal and/or extended (evenings, nights, and weekends) office hours to meet established deadlines.
• Able to travel independently to support Company objectives and personal development.

Nice To Haves

• Previous experience in an office and/or optical dispensing is preferred.

Responsibilities

• Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear.
• Complete pre-screening activities prior to patient exams.
• Prepare work orders for Optical Lab.
• Process medical billing information.
• Maintain frame inventory.
• Analyze patient eyewear needs.
• Recommend specific lenses, lens coatings and frames to satisfy patient needs.
• Assist patients in selecting frames according to style and color, ensuring coordination with facial and eye measurements and optical prescriptions.
• Order and dispense eyewear accurately and professionally.
• Assist patients with proper frame repairs and adjustments.
• Show patients how to insert, remove and care for their contact lenses.
• Assist Optometrist with case histories and screenings.
• Maintain a complete knowledge of third-party plans and claims.
• Explain promotions and special lens offerings to patients and customers.
• Balance accounts.
• Ensure proper merchandising of frame inventory.

Benefits

• Competitive Wages & Sales Incentives
• Competitive time off package including vacation pay, volunteer pay paid holidays, and a personal day
• Sick Pay: Eligible teammates accrue Sick/ Safe leave per state law
• Medical, Life, Dental, vision, Short- & Long-term Disability
• Voluntary/Cafeteria Offerings
• Employee Assistance Program
• On the Job Training & Certification
• Teammate Recognition Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED